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Skills
Co-Paymentsunmatched
Customer Support/Serviceunmatched
Inventory Managementunmatched
Medical Billingunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Recordsunmatched
Office Equipmentunmatched
Orthopedicsunmatched
Patient Assessmentunmatched
Third-Party Payerunmatched
Description
We area an orthopedic medical office looking to hire a dependable, energetic teammate who knows the importance of being the first person our patients meet. Our staff play a key role in representing our practice within the community. The ideal candidate must be friendly and confident with excellent customer service skills.
Check In Duties and Responsibilities:
Greeting patients professionally both in person and on the phone
Quickly answering or properly referring to questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Patient check-in and check-out
Schedule return appointments
Collect co-pays and deductibles
Maintain and balance a cash drawer
Obtain benefit information from third party payers