Our OBGYN practice is seeking to enhance our clerical staff with the addition of a new full-time member to our dynamic team. The right candidate should possess a desire to provide high-quality customer service with efficiency and compassion. A growth mindset is vital in this position as we all have an opportunity to learn more every day.
Essential Functions:
Answering phones and assisting patients via our multiphone system.
Prioritizing tasks in an ever-evolving environment.
Checking patients in and out and updating demographic information.
Reviewing provider schedules to identify and correct as appropriate.
Obtaining insurance benefits for patients and quoting payments due at the time of service.
Collecting Payments.
Processing incoming and outgoing referrals.
Navigating our electronic medical record.
Processing appointment requests via portal, email, and phone.
Protecting patient health information.
Various other tasks as needed to meet the needs of our practice.
Qualifications and Requirements:
The desire to learn.
The ability to multitask.
Excellent attention to detail.
Great customer service skills.
Experience with insurance is a plus.
Prior customer service experience is a must.
Computer efficiency.
Prior use of an electronic medical record (especially Athena) is a plus.
Some of the things you can expect once joining our team:
Paid time off that will increase with tenure.
Major Federally recognized holidays off with pay.
A competitive benefits package with optional supplemental benefits.
Leadership is dedicated to cultivating and maintaining an environment that is positive and fuels growth.
Opportunities that provide healthy challenges.
Coworkers push you to succeed.
Numbers & Facts
Location
Norfolk, Virginia
Salary
$16.50–$23.88
Skills
Customer Support/Serviceunmatched
Demographicsunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
Establish Prioritiesunmatched
Fast Foodunmatched
Information/Data Security (InfoSec)unmatched
Insuranceunmatched
Medical Office Administrationunmatched
Medical Recordsunmatched
Multitaskingunmatched
Obstetrics and Gynecologyunmatched
Patient Assessmentunmatched
Telephone Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.