Medical Receptionist

Client Overview:
Our client is a healthcare organization focused on providing quality patient care and an exceptional patient experience. They are looking to add a Medical Receptionist to their team.

Salary/Hourly Rate:
$20/hr

Position Overview:
The Medical Receptionist will provide friendly customer support, answer inquiries, and help resolve client needs over the phone.

Responsibilities of the Medical Receptionist:

• Handle inbound and outbound calls, addressing customer questions and concerns.
• Provide prompt, professional customer support and issue resolution.
• Assist with account inquiries, billing questions, and service requests.
• Accurately document customer interactions and update records in company systems.
• Promote products and services when appropriate to support business goals.
• Maintain strong phone etiquette while managing multiple tasks in a fast-paced environment.

Required Experience/Skills for the Medical Receptionist:

• Previous call center, customer service, or phone-based support experience.
• Familiarity with medical terminology or experience in a medical office setting.
• Experience using CRM systems and Microsoft Office applications.
• Strong verbal and written communication skills.
• Excellent organization, multitasking, and problem-solving abilities.
• Comfortable handling high call volumes while maintaining professionalism.

Education Requirements:

• High school diploma is required.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 408823