Medical Receptionist - Pediatric Urgent Care Clinic

MultiCare Health System

Tacoma, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Administrative Skills, Child and Youth Services, Customer Support/Service, Emergency Services, Healthcare, Hospital, Interpersonal Skills, Mail Services, Medical Office, Medical Office Administration, Medicine, Office Equipment, On Call, Organizational Skills, Outpatient Care, Patient Care, Payment Posting, Pediatrics, Reconciliation, Secondary School, Telephone Skills, Urgent Care

LOCATION

Tacoma, WA

POSTED

30+ days ago

Where Kids and Families are Always First

MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs.

FTE: 0.01, Shift: Variable, Schedule: Variable - On Call

This per diem Medical Receptionist position will primarily support our Pediatric Urgent Care Clinic in Tacoma at James Center, but will also allow you to pick up additional shifts and support our Pediatric Urgent Care Clinics in Gig Harbor and Olympia. Additional information about these three clinics can be found here:

Tacoma: https://www.marybridge.org/locations/mary-bridge-childrens-urgent-care-tacoma/
Gig Harbor: https://www.marybridge.org/locations/mary-bridge-childrens-urgent-care-gig-harbor/
Olympia: https://www.marybridge.org/locations/mary-bridge-childrens-urgent-care-olympia/

Position Summary
The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties-greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

Post high school office procedures preferred
Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
Customer service experience
Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Why Mary Bridge Children's?

Mission-driven:Partnering for healing and a healthy future for the patients and communities we serve

Award-winning:Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune

Growing: New pediatric hospital facility and medical office building opening in 2026

Leading research:MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials

Employee-centric:MultiCare is consistently ranked among "America's Best Employers by State" by Forbes

Lifestyle:Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views

Explore our services at marybridge.org

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.47 - $30.89 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

MultiCare Health System

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