Medical Receptionist - Red Bank, NJ - MS 26-13137

Job Title: Medical Receptionist
Location: Red Bank, NJ
Job Type: Contract
Pay Rate: $20/hr

Position Overview

We are seeking a Medical Receptionist to provide professional reception and clerical support while assisting patients with check-in, check-out, scheduling, billing, referrals, and general office needs.

Required Qualifications

• High School Diploma or equivalent.

• Patient-facing experience and medical office experience.

• Experience with patient check-in and check-out processes.

• Ability to travel to various locations within 30 minutes of home and float between locations.

• Strong communication, teamwork, adaptability, accountability, and patient-service skills.

• English proficiency: Read, Write, Speak.

Preferred Qualifications

• 1 year of experience preferred.

• Prior receptionist or clerical experience in a medical office.

• Epic experience.

• CPR certification.

Responsibilities

• Provide reception and clerical support for patients and visitors, including billing, collections, referrals, appointments, and patient contact.

• Answer and direct telephone calls courteously and appropriately while adhering to HIPAA guidelines.

• Greet patients and visitors promptly and assist with the sign-in process.

• Manage patient check-in, including verifying demographic and insurance information, collecting copayments and balances, obtaining referrals, and ensuring required paperwork is completed.

• Manage patient check-out, including reviewing charge slips, posting charges and payments, collecting balances, and scheduling future appointments.

• Verify insurance eligibility and accurately enter patient information into the billing/computer system.

• Support billing and financial responsibilities, including maintaining reimbursement and billing procedures, preparing deposits and credit card batches, and completing daily cash receipts.

• Maintain accurate filing and medical record systems, including assembling new patient folders and retrieving and returning records.

• Monitor office supplies and equipment and initiate orders when needed.

• Serve as a pre-loader for the EMR system.

• Promote patient satisfaction through friendly, professional, and helpful interactions.

• Adapt work schedules and provide cross-coverage as needed to maintain adequate practice coverage.

• Perform other duties and projects as assigned.