Calendar Management, Clinical Support, Co-Payments, Communication Skills, Computer Skills, Customer Support/Service, Electronic Medical Records, English Language, Health Plan, Healthcare, Medical Office Administration, Medical Record System, Medical Terminology, Multilingual, Operational Support, Organizational Skills, Patient Assessment, Patient Confidentiality, Patient Registration, Presentation/Verbal Skills, Primary Care, Quality of Care, Schedule Development, Spanish Language, Team Player, Telephone Skills, Writing Skills
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Job Type
Full-time
Description
Job Title: Medical Receptionist
Locations: St. Anthony & Rexburg Medical Clinics
Schedule: Four 10 hour shifts Monday - Friday | Rotating Saturday shift
Pay: DOE
At Grand Peaks Medical, we believe every patient interaction matters. We are seeking a Medical Receptionist to join our primary care team and help create a welcoming, efficient experience for every patient who walks through our doors. We're looking for someone who is friendly, dependable, and highly organized, with a passion for customer service and teamwork. In this full-time role, you'll manage scheduling, patient registration, and front-office operations while supporting our mission of delivering exceptional, patient-centered care. This position requires the flexibility to work at either our St. Anthony or Rexburg location as needed.
Key Responsibilities
- Greet and check in patients in a professional and welcoming manner
- Answer a multi line phone system and schedule appointments accurately
- Verify insurance information and collect copays or payments
- Maintain and update electronic health records while ensuring patient confidentiality
- Communicate effectively with medical staff to support efficient clinic operations
- Provide outstanding customer service to patients and visitors
Requirements
- High school diploma or equivalent required
- Bilingual (English/Spanish) preferred but not required
- Previous customer service, reception, or medical office experience preferred
- Proficiency with computers
- Strong verbal and written communication skills
- Basic knowledge of medical terminology and EMR systems preferred
- Reliable attendance and punctuality
- Professional, friendly, and patient-focused demeanor
- Flexibility to work at either the St. Anthony or Rexburg clinic location as needed
Why Grand Peaks Medical?
We're committed to providing compassionate, high quality care to our community. Full-time employees are eligible for PTO, paid holidays, health benefits, and a 401(k). If you're looking for an opportunity to make a meaningful impact while working with a supportive healthcare team, we'd love to hear from you. Please submit your resume and references.
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UPPER VALLEY COMMUNITY HEALTH SERVICES, INC.