A pediatric medical office on Long Island is seeking a Medical Receptionist to support front desk operations in a high-volume, patient-facing environment in Suffolk County. This role is responsible for delivering professional service while managing check-in, scheduling, phone coverage, and administrative support for a busy pediatric practice.
About the Opportunity:
- Shift: Day
- Schedule: Monday to Friday (with occasional Saturdays and one future late evening per week)
- Hours: 8am to 5pm
- Setting: In-person medical office
Responsibilities:
- Answer, screen, and route incoming phone calls professionally
- Support patient check-in and check-out using EMR systems
- Verify patient demographics, insurance information, and eligibility
- Collect payments, process transactions, and obtain required signatures and forms
- Schedule appointments, coordinate patient flow, and communicate with providers and staff
Qualifications:
- 1+ year of relevant work experience
- High School Diploma / GED
- Computer savvy
- Strong customer service skills in a patient-facing environment
- Ability to multitask across systems and patient flow
- Comfort working independently in a low-supervision environment
- Professional communication, phone etiquette, attention to detail, and strong organizational skills
Desired Qualifications:
- Associate's and/or Bachelor's Degree
- Bilngual
- Previous experience as a Medical Front Desk and/or Receptionist
- Experience with EMR systems
- Working knowledge of Medical terminology