Medical Receptionist

Medical Receptionist at UnitedHealth GroupSkip to main contentThe UnitedHealth Group Careers website will be undergoing planned maintenance. 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Connecting. Growing together.With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.IntegrityCompassionInclusionRelationshipsInnovationPerformance Medical Receptionist Requisition number 2360567 Job category Healthcare Delivery Primary location West Torrington CT Date posted 05012026 Overtime status Non-exempt Travel No Share this jobFacebookXLinkedInEmailOpportunities with ProHealth Physicians part of the Optum family of businesses. When you work at ProHealth Physicians your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behindCaring. Connecting. Growing together.ProHealth Physicianshas an immediate opening for a friendly patient-focused and detail-orientedMedical Receptionistto join our growing team. The position is full-time 40 hoursweek Monday - Friday.This position will support the care team and its patients by greeting and checking in patients scheduling appointments answering telephone inquiries collecting payments and maintaining demographic information. Additionally they will routinely use the electronic health record EHR according to ProHealth policies andstandard workflows.May be asked to float to local practices in the region for coverage depending on business need.ScheduleFT 40 hrs. Monday - Fridaywill be working from 8am - 430pm or 9am - 530pmLocation52 PECK RD. TORRINGTON CTPrimary ResponsibilitiesConduct check-in and check-out processAnswer incoming calls and use EHR to document details of patient inquiriesConduct outreach to patients requiring appointments or service follow-upSchedule appointments using standard scheduling protocolsManage administrative in-basket pools and work queuesScan documents into the EHR per standard protocolsBalance payments and prepare depositsProtect patients rights by maintaining confidentiality of medical personal and financial informationProvide coverage at other ProHealth locations on an ad hoc basisPerform other duties as assignedWhat are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success. Some of our offerings includePaid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401k Savings Plan Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits pet insurance legal insurance LTC Insurance etc.Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required QualificationsHigh School DiplomaGED1 years of receptionist or customer service experienceIntermediate level of computer proficiency in Microsoft OfficePreferred QualificationsExperience working in a primary care settingExperience working with EPICPay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution all benefits are subject to eligibility