Clinical Support, Communication Skills, Customer Support/Service, Data Entry, Demographics, Electronic Medical Records, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Mail Processing, Medical Office, Medical Office Administration, Medical Record System, Medical Terminology, Medicine, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Physical Therapy, Privacy Controls, Schedule Development, Telephone Skills
Medical Receptionist
Advanced Physical Therapy, a trusted provider in the Metro Detroit area for over 30 years, is seeking a professional, friendly, and organized Medical Receptionist to join our patient-focused team. If you enjoy helping people, keeping a clinic running smoothly, and being the welcoming face patients rely on, this role is for you.
Job Description
- Greet patients warmly and deliver excellent customer service
- Manage patient scheduling from first visit through discharge
- Answer phones promptly and professionally
- Perform data entry and maintain accurate electronic medical records
- Verify and update patient demographic and insurance information
- Collect, post, and process patient payments
- Handle incoming/outgoing correspondence (emails, faxes, etc.)
- Maintain a clean, organized reception area
- Support clinical staff with daily administrative needs
- Protect patient privacy and follow HIPAA guidelines
Qualifications
- High school diploma or equivalent
- 1+ year of experience in a medical front office setting
- Strong communication and customer service skills
- Proficiency with Microsoft Word and Excel
- Experience with EMR/EHR systems (preferred)
- Knowledge of medical terminology and HIPAA
- Excellent organization, accuracy, and multitasking ability
- Positive attitude and professional appearance
Additional Information
- Excellent benefits package including 401k, health, dental, paid time off, and more
- Training and support
- Employee discount plans
- Employee Assistance Program (EAP)
- Family-friendly work environment
- Investment from a company that wants you to succeed and thrive
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U.S. Physical Therapy
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.