Medical Receptionist at UnitedHealth Group
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Medical Receptionist
Requisition number 2360508
Job category Healthcare Delivery
Primary location Wallingford Center CT
Additional locations Wallingford Connecticut
Date posted 05052026
Overtime status Non-exempt
Travel No
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Opportunities with ProHealth Physicians part of the Optum family of businesses. When you work at ProHealth Physicians your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.
If you want to get way ahead in your career it makes sense to be with an organization thats way ahead of the curve. Since 1997 ProHealth Physicians has grown to become Connecticuts leading primary care physician organization. With over 90 locations throughout the state of Connecticut our family of primary care doctors and specialists cares for more than 360000 people statewide. In fact ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. Were leaders in thinking and in serving our communities. For instance were a C.M.S. approved Accountable Care Organization ACO covering over 30000 Medicare patients associated with our community-based primary care providers. Were also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Groups expanding family of providers. This is a place where you can stay way ahead as you doyour lifes best work. smProHealth Physicianshas an immediate opening for a friendly patient-focused and detail-orientedMedical Receptionistto join ourPediatricsteam. The position is full-time 40 hoursweek Monday - Friday including rotating Saturdays.
TheMedical Receptionistwill support the care team and its patients by greeting and checking in patients scheduling appointments answering telephone inquiries collecting payments and maintaining demographic information. You will routinely use the electronic health record EHR according to ProHealth policies and standard workflows.
May be asked to float to local practices in the region for coverage depending on business need.
Schedule FT 40 hours Monday - Friday. Must have ability to work an 8-hr shift between the business hours of 730am - 6pm. Will be required to close 1 day per weekand will be required to work rotating Saturdays 8am - 130pm.
Location 1062 Barnes Rd Ste 102 Wallingford CT
Department Pediatrics
Primary Responsibilities Conduct check-in and check-out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow-up Schedule appointments using standard scheduling protocols Manage administrative in-basket pools and work queues Scan documents into the EHR per standard protocols Collect copays and balance payments Protect patients rights by maintaining confidentiality of medical personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success. Some of our offerings include
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401k Savings Plan Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits pet insurance legal insurance LTC Insurance etc.
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications High School Diploma
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.
What we do
Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.
https://www.youtube.com/watch?v=5PbNyi2IDkY
Caring. Connecting. Growing together.
Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:
• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer.
• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture.
• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop.