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Medical Receptionist

Health md urgent care

West Springfield, MA

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JOB DETAILS
SKILLS
Billing, Calendar Management, Co-Payments, Communication Skills, Customer Support/Service, Detail Oriented, Document Management, Electronic Medical Records, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Medical Office Administration, Medical Records, Multitasking, Operations, Organizational Skills, Patient Assessment, Team Player, Telephone Skills, Urgent Care
LOCATION
West Springfield, MA
POSTED
8 days ago
We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.

Responsibilities include:


  • Greeting and checking in patients in a friendly and professional manner

  • Verifying insurance eligibility and collecting co-payments

  • Scheduling appointments and managing patient flow

  • Answering multi-line phone systems and responding to inquiries

  • Entering and updating patient information accurately in the EMR system

  • Scanning, faxing, and managing medical documents

  • Coordinating with clinical staff to ensure smooth daily operations

  • Maintaining confidentiality in accordance with HIPAA guidelines


Qualifications:


  • Prior medical receptionist or healthcare front desk experience preferred

  • Knowledge of insurance verification and basic billing procedures

  • Strong communication and customer service skills

  • Ability to work in a high-volume environment

  • Proficiency with EMR systems and basic computer applications

  • Dependable, punctual, and team-oriented


We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.

About the Company

H

Health md urgent care

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