Position: Medical Records & Receptionist Location: Canutillo, TX Reports to: Executive Director
Position Summary The Client Care Specialist / Medical Records Clerk serves as the first point of contact for patients while ensuring the accurate management, organization, and security of medical records. This role combines front desk administrative support with medical records processing, including scheduling, patient communication, document management, and compliance with HIPAA regulations.
Key Responsibilities
Greet and assist patients in person and over the phone
Schedule appointments and manage provider calendars using EMR systems
Collect payments and support administrative billing tasks
Maintain accurate and up-to-date patient records
Scan, upload, and organize medical documentation
Process and track medical records requests
Prepare and audit medical record packets
Coordinate with clinical and administrative teams
Perform general clerical and administrative duties
Qualifications
High school diploma or equivalent required; associate degree preferred
1–2 years of healthcare or customer service experience
Bilingual (English/Spanish) required
Proficiency with EMR systems and Microsoft Office
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Physical Requirements
Ability to sit for extended periods
Frequent use of hands for typing and paperwork
Occasional standing, walking, and lifting up to 20 pounds
HIPAA Compliance
Maintain strict confidentiality of patient information
Verify patient identity before releasing information
Secure physical and electronic records
Complete required HIPAA training
Report any suspected breaches immediately
Numbers & Facts
Location
El Paso, TX
Job Type
Part-time
Skills
Administrative Skillsunmatched
Billingunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Document Managementunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
English Languageunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcare Customer Serviceunmatched
High School Diplomaunmatched
Lift/Move 20 Poundsunmatched
Medical Office Administrationunmatched
Medical Recordsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Confidentialityunmatched
Physical Demandsunmatched
Regulatory Complianceunmatched
Spanish Languageunmatched
Training/Teachingunmatched
Typingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.