Looking for a stable, professional office career closer to home? Skip the long commute and build a meaningful career right here in our community.
Methodist Hospital Hill Country is seeking a reliable, detail-oriented Medical Records Clerk to join our Health Information Management (HIM) team. If you are highly organized, comfortable with computers, and take pride in doing a job right the first time, we want to train you!
No prior healthcare experience is required. While a background in medical records or office administration is a plus, we provide full, paid training and state certification support for the right candidate.
Job Summary and QualificationsAs a Medical Records Clerk, you are the backbone of our patient data organization. You will work independently within a supportive team environment to ensure patient records are accurate, complete, and securely processed.
Document Management & Digital Filing
Keep Us Organized: Retrieve discharged medical records from hospital departments daily to ensure no paperwork is left behind.
Go Digital: Sort, label, scan, and digitize hardcopy records into our electronic system (Meditech Expanse).
Quality Control: Review digital files to make sure they are clearly categorized, easy for doctors to find, and compliant with privacy laws (HIPAA).
Workflow Support & Problem Solving
Track Down Missing Info: Review unbilled patient accounts to find missing or incomplete documentation, solving formatting puzzles so billing can go through smoothly.
Team Collaboration: Partner with coding and other hospital departments to clear up record errors rather than just passing the problem along.
Department Support: Assist with tracking incomplete records for physicians and serve as a reliable point of contact for the office when leadership is steps away.
Patient, Family, and Birth Registry Support
Help Our Patients: Assist patients in person or over the phone with their medical record requests, guiding them through the privacy release forms with patience and professionalism.
Welcome New Babies: Step into a rewarding, specialized role by safely interacting with new parents to collect birth information and guide them through state Birth Certificate and Acknowledgment of Paternity (AOP) paperwork with sensitivity and care.
What We Are Looking For (Qualifications)
A High School Diploma or GED preferred.
Comfortable with technology, typing, and following step-by-step digital processes.
An eye for detail—someone who enjoys organizing, double-checking their work, and maintaining consistency.
Great communication and people skills, especially when handling sensitive conversations or helping people who are unfamiliar with hospital processes.
Willingness to complete a paid state certification and exam for birth certificate processing and notarization (all training and fees are covered by us!).
Prior experience in an office setting, customer service desk, or handling confidential information is a plus, but not required!
Methodist Hospital Hill Country, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Records Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.