Medical Records - Bone and Joint Institute of Tennessee

Title

MedicalRecord Clerk

Reports to:

BusinessOfficeManager

EmployeeName:

Main function

UnderthedirectionoftheBusinessOfficeManager,theMedicalRecordsClerkis responsible for organizing and maintaining the medical record system. Monitors patients’ medical records status and location throughout the surgery center.

Duties, Responsibilities, Competencies  

1.     Providesregularcommunicationandfeedbacktosupervisor.

   2.     Demonstratestheabilitytoeffectivelycommunicatewithothers,including physician offices, insurance companies, patients, co-workers, and others about insurance benefits and costs associated to procedures.

     3.     Demonstrateproactiveapproachtoproblemidentificationandsolutions.

         4.     Workswellwithothers.

         5.     Demonstrateappropriatetimemanagementskills,prioritizationandtask completion.

         6.     Actsinawaythatdemonstratesourresponsibilitytobereliableandprompt.

          7.     Abilitytohandlemultipleassignmentsorpiecesofworkatonetime.The capability of working within a stressful environment under consistent deadlines, pressures and interruptions.

         8.     Demonstratestheabilitytocopewithandmanagechange.

         9.     Demonstrates an exceptional grasp of required skills including: detail-oriented,commitmenttoaccuracy,abletoanticipateneedsbeforethey become critical.

     10.  Takingpromptanddecisiveactiontoproduceservicelevelsbeyond whatis minimallyrequiredinthejob;Actingwithoutprompting;regularlyvolunteer’s individual energy to a situation.

         11.  Achievesperformanceexcellencethroughskillsoforganization;ableto create successful work flow processes; reliable in all areas of work.

         12.  Seeksopportunitiestoacceptideasandhelpfromco-workerstoaccomplish work goals; Willingness to share credit; Appreciates differences in personalities; actively seeks out opinions from others and honors them in decision making.

13.  Assumesallotherdutiesandresponsibilities.

KeyAttributes

         1.     RISE–Theextenttowhichanemployeedemonstratesparticipationinthe RISE Program

·       RespectCaring-Demonstratinganawarenessforcompassiontoward all stakeholders

·       Integrity-Beingtruetowhatwesaywebelievein,doingwhatwesay we will do and adhering to our commitments

·       Stewardship-Responsibilitytoproperlyutilizeanddevelopourpeople. Property and assets while fostering a safe and secure environment

·       Efficiency-Appropriateidentification,selectionandmanagementofall resources to ensure excellent clinical and financial outcomes

         2.     Quality–Theextenttowhichanemployee’sworkisaccurate,thoroughand neat.

         3.     Productivity–Theextenttowhichanemployeeproducesasignificant volume of work efficiently in a specified period of time.

         4.     Job Knowledge – The extent to which an employee possesses the practical/technicalknowledgerequiredonthejobasevidencedbythe annual competency assessment

         5.     Reliability–Theextenttowhichanemployeecanberelieduponregarding task completion and follow-up.

         6.     Attendance–Theextenttowhichanemployeeispunctual,observes prescribed work break/meal periods and has an acceptable overall attendance record.

         7.     Independence–Theextenttowhichanemployeeperformsworkwithlittle or no supervision.

         8.     Creativity–Theextenttowhichanemployeeproposesideas,findsnewand better ways of doing things.

         9.     Initiative–Theextenttowhichanemployeeseeksoutnewassignments and assumes additional duties when necessary.

         10.  AdherencetoPolicy–Theextenttowhichanemployeefollowssafetyand conduct rules, other regulations and adheres to company policies. (Compliance, Risk, Safety, InfectionControl,SentinelEvents, Abuse,etc.)

         11.  InterpersonalRelationships–Theextenttowhichanemployeeiswilling and demonstrates the ability to cooperate, work and communicate with coworkers, supervisors, subordinates and/or outside contacts.

        12.  Judgment–Theextenttowhichanemployeedemonstratesproper judgment and decision-making skills when necessary.

Education / Licensure / Certification Requirements

Required:

1.     Highschooldiplomaorgeneralequivalencydegree(EGD)

2.     Twoyearsminimumexperiencewithmedicalrecords

3.     Knowledgeofheathcareoperations

4.     Proficientcomputerskills Preferred:

1.     ASC experience

2.     MicrosoftOfficeSpecialistcertifications

Physical/Mental requirements

1.     Language Skills: Ability to read, analyze and interpret general business information, or governmental regulations.Ability to write reports and business correspondence.Ability to effectively present information and respondtoquestionsfromgroupsofmanagers,clients, patients,physicians and the general public.

2.     Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Abilitytoapplyconceptsofaccounting.Abilitytoapplyconcepts such as fractions, percentages, ratios, and proportions to practical

situations.