Medical Records Clerk

Position Summary

To ensure that all patient(s) records are reviewed and accurate prior to releasing patient records' in a timely manner, maintaining patient confidentiality, accuracy and respect at all times.

Schedule:

• Flexible, may require some evening and weekends

Primary Duties and Responsibilities

• Prepare patients' charts accurately and appropriately, based on the specificity of the request.

• Ensure that the requested medical records are organized, accurate and complete.

• Verify patient(s) information via ICCONS

• Timely release of patients' records to all requestors, via:

• Fax

• In-person

• Mail

• Email

• Review of all Legal and Governmental patient charts inquiries and requests, prior to release.

• Safeguard patient records and ensuring that everyone complies with HIPAA standards (confidentiality) at all times.

• Release of medical records in compliance with Patient Health Information Release Protocol.

• Create digital copies of requested medical records and store electronically.

• Upkeep and maintenance of Medical Records Release/Transfer Matrix.

• Follow-up on pending release of patient records.

• Creation of Declaration of Records, if needed.

• Weekly submission of Records Transfer Report to QA/QM Director.

• Prepare invoices, if needed.

• Other duties as assigned by supervisor.

Minimum Requirements

• Microsoft Office/Word/Excel/Outlook
• Excellent Communication Skills
• Excellent Customer Service Skills
• Bi-lingual Spanish/English (preferred)
• Ability to work as a team player and work independently

Required Education/Experience and/or Licensure/Certification

• High School Diploma and/or GED equivalent preferred, but not required.
• Knowledgeable of the alpha-numeric system
• Commitment to goals and philosophy of Northeast Community Clinic
• Valid State Identification