Computer Skills, Customer Support/Service, HIPAA (Health Insurance Portability and Accountability Act), Healthcare Providers, Insurance, Lift/Move 30 Pounds, Medical Records, Medical Treatment, Patient Confidentiality, Presentation/Verbal Skills, Record Keeping, Time Management
Job Summary:
Primarily responsible for managing, maintaining, and processing confidential patient health in compliance with HIPAA.
Provides accurate and timely support to patients, healthcare providers, attorneys, insurance representatives, and internal departments while insuring the integrity and security of medical records.
Duties & Responsibilities:
- Maintain patient confidentiality at all times.
- Respond to requests and questions in a timely and professional manner.
- Accurately files medical records.
- Retrieve medical records in timely and efficient fashion as required or requested.
- Follow procedures for signing out medical records.
Requirements (Knowledge, Skills & Abilities):
- Must be able to type and file accurately.
- Outstanding customer service both over the phone and in person.
- Basic computer skills.
- Ability to spend the majority of the day standing to retrieve and file medical records.
- Ability to lift 30 pounds or less.
- Provide clear verbal and written communication.
- Ability to maintain confidentiality of patient information.
- Ability to multi-task, be detail oriented, and have organizational skills.
Education & Experience Requirements:
The above knowledge, skills and abilities may be demonstrated by a high school diploma or equivalent.
Pay Range: $17.00 - $22.00 per hour
Pay Range:
USD $17.00 - USD $22.00 /per hour
Shift:
Mornings
Shift Variations:
Monday - Friday, 9:00am - 5:30pm