Medical Referrals Manager

Lead with purpose. Build with impact. We're looking for an experienced healthcare leader to establish and grow our new Medical Referrals Manager role, driving strategy, strengthening teams, and expanding access to specialty care across our communities.

Salary: $91,400 - $106,050 annually

Benefit Highlights:

• Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
• 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)
• Retirement Plan with 6% match

Your Responsibilities:

• Lead and inspire a high-performing Referrals team by overseeing supervisors, standardizing operations, and driving excellence across multiple clinic locations.
• Improve patient access to specialty care by leading referral coordination, telehealth, eConsult, and FQHC specialty programs that ensure timely, seamless care.
• Drive strategy and innovation by developing department goals, analyzing operational data, and leading process improvements that enhance quality, efficiency, and the patient experience.
• Build meaningful partnerships with specialty providers, healthcare organizations, telehealth vendors, and community partners to expand access and strengthen coordinated care.
• Develop future leaders by coaching supervisors, fostering a collaborative team culture, and ensuring staff have the tools, training, and support to succeed.

Qualifications:

• Bachelor’s degree (B.A. or B.S.) in healthcare administration, public health, business administration, or related field; or equivalent combination of education and experience.
• Three years’ experience in progressively responsible experience in healthcare referrals, or a related healthcare setting using an EHR.
• Three years’ of management or supervisory experience with responsibility for leading teams and developing staff. Experience supervising supervisors or multiple locations is preferred.
• Proficiency in using computer-based applications in a professional manner.
• Current and in good standing: CDL, vehicle insurance and DMV report.

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.

Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473).