Medical Scheduler

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, treatment, and rehabilitation for those facing nervous system diseases and injuries.

Position: Medical Scheduler

Location: Norwood Office

Department: Central Scheduling

Schedule: 8:30am-5pm, Hybrid work-from-home option post-training, Monday through Friday, No Weekends and No Holidays

Key Benefits for Full-Time Employees:

• Competitive pay based on experience
• 401k with Profit Sharing and 4% Company Match
• Comprehensive Medical, Dental, and Vision insurance
• Long-Term and Short-Term Disability Insurance
• Company Paid Life Insurance
• Paid Holidays
• Over three weeks of Paid Time Off
• Continuing Education Reimbursement
• Uniform Allowance
• Free Parking

Responsibilities:

As a Medical Scheduler at Riverhills Neuroscience, you will play a crucial role in patient services, contributing to our goal of providing a top notch patient experience. Your responsibilities include:

• Schedule appointments for patient visits for all the physicians according to each individual physician's protocol.
• Review, process and return all scheduling requests in a timely manner.
• Cancel and reschedule appointments as needed to accommodate the physician's schedule.
• Accommodate requests from the physician/clinical staff to schedule appointments for emergency cases.
• Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system.
• Communicate to patient their financial obligations and/or refer patient to the billing business office.
• Confirm patient appointments and manage appointment recall.
• All other duties as assigned.

Background and Experience

• One (1) year of prior health care scheduling experience is preferred
• Must be able to work 8:30am-5pm
• Experience with an Electronic Medical Record (EMR) and practice management system is preferred
• Effective communication and professional demeanor, including sound judgment, maturity, and rapport-building with patients, public, and staff
• Capacity to handle severely ill patients and manage sensitive, confidential information according to policy
• Calm multitasking abilities and tactful, diplomatic interactions with patients and staff, demonstrating good interpersonal skills.

If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

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