We are seeking a compassionate, detail-oriented Medical Scheduler – Pediatric Eye Care to join our specialty ophthalmology practice. This role is responsible for coordinating patient appointments, assisting families, managing referrals, and supporting smooth clinic operations in a fast-paced pediatric healthcare environment.
The ideal candidate enjoys working with children and families, has strong communication skills, and takes pride in providing an excellent patient experience.
Key Responsibilities
Schedule, reschedule, and confirm pediatric ophthalmology appointments for new and returning patients
Coordinate referrals from pediatricians, optometrists, and other healthcare providers
Verify patient demographics, insurance information, and referral requirements
Communicate appointment instructions clearly to parents and guardians, including arrival times, dilation expectations, and visit duration
Manage high-volume incoming calls while providing professional and compassionate service
Enter accurate scheduling notes and patient information into the electronic health record (EHR)
Manage cancellations, waitlists, and urgent appointment requests
Collaborate with clinical staff to support efficient patient flow
Qualifications
High school diploma or equivalent required
Previous medical scheduling, medical front desk, ophthalmology, optometry, or specialty healthcare experience required