Scheduler – Home HealthFull-Time | San Luis Obispo Office | NOT REMOTE
Central Coast Home Health and Hospice is a locally owned and operated organization with an outstanding reputation throughout the Central Coast. Home Health team plays a vital role in helping patients recover safely and comfortably in their own homes, promoting independence and improving quality of life. We provide compassionate, patient-centered care that allows individuals to heal where they feel most comfortable. We are currently seeking a full-time Scheduler to join our Home Health team in our San Luis Obispo office.
The Scheduler plays an essential part of the patient care experience, coordinating visits between clinicians and patients to ensure timely, efficient, and uninterrupted care. Your work directly supports our mission of "we say yes" for delivering exceptional home health services to patients and families throughout the Central Coast. This position requires the ability to manage multiple phone lines, respond to patient and staff inquiries efficiently, and maintain organization and professionalism in a fast-paced environment with frequent interruptions.
Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM Weekend Day rotation required
Responsibilities Include:
- Coordinate and schedule patient care visits for clinical team members
- Answer and manage multiple phone lines with accuracy and professionalism
- Assist patients and staff with scheduling questions and care coordination
- Ensure patient visits are planned and delivered appropriately
- Maintain organization and prioritize tasks effectively in a dynamic environment
- Provide excellent customer service to patients, families, and staff
Qualifications:
- Current RN or LVN license, or Medical Assistant Certification required
- Previous healthcare experience or medical office preferred
- Excellent written and verbal communication skills
- Proficiency with EMR systems and scheduling software.
- Ability to multitask and work efficiently under pressure
- Proficient in Microsoft Outlook and Word
Personal Attributes:
- Calm, professional demeanor at all times
- Strong customer-service approach in all interactions
- Excellent organizational and communication skills
- Ability to work independently and collaboratively within a team
- Detail-oriented with strong follow-through and time management skills
Benefits Include:
- Competitive pay
- Medical, dental, and vision insurance
- Holiday pay and weekend bonus
- Paid personal and sick time off
- 401(k) retirement plan
- Discounted gym membership
Please send your resume for consideration. For more information about our company, please visit our website at www.centralcoasthomehealth.com