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Medical Scheduling Coordinator

Pennant Services

Tacoma, Washington

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JOB DETAILS
SKILLS
Accidental Death and Dismemberment (AD&D), Communication Skills, Customer Support/Service, Demographics, Dental Insurance, Detail Oriented, Employee Assistance Plan, Flexible Spending Accounts, Healthcare, Home Care, Hospice Care, Information Assets, Insurance, Medical Office, Multitasking, Organizational Skills, Patient Care, Presentation/Verbal Skills, Regulatory Compliance, Risk, Schedule Development, Team Player, Telephone Skills, Tuition Reimbursement, Vision Plan, Writing Skills
LOCATION
Tacoma, Washington
POSTED
4 days ago
Puget Sound Home Health & Hospice is seeking an experienced full-time Home Health and Hospice Patient Scheduling Coordinator! We are looking for someone just as passionate as we are about providing quality patient care.

Benefits offered:
  • $21 to 25 an hour, DOE
  • Full Medical, Dental, and Vision insurance plans
  • Health concierge services
  • FSA and HSA accounts
  • STD, LTD, and other voluntary insurance options
  • Paid Life and AD&D insurance
  • 401K with match
  • Paid sick, holiday, and PTO
  • Employee assistance program
  • Tuition reimbursement
  • Company-wide celebrations of your great work & accomplishments
  • Support for your professional growth and development
  • Room for advancement
  • AMAZING teammates & leaders that are supportive, inclusive, and fun!
About the company:

We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of CAPLICO:
  • Customer Second-Employee First
  • Accountability
  • Passion for Learning
  • Love One Another
  • Intelligent Risk Taking
  • Celebration
  • Ownership
What do we require of you?
  • At least 2 years of medical office experience with scheduling duties
  • Preference given to those with home health/hospice experience as a scheduler
  • Experience with Home Care Home Base strongly preferred
  • This is a fully on-site position, no possibility of remote work
  • Must be detail-oriented and adhere to compliance standards
  • Technical aptitude to learn and master agency software
  • Demonstrate cooperation & provide excellent customer service to patients & staff
  • Ability to multi-task and stay on task in a fast-paced office
  • Excellent team-oriented, verbal, and written communication skills
What does a Home Health Scheduler do?
  • Act as primary home health and hospice scheduler for clinical staff
  • Ensures optimum staffing solutions by maintaining staff demographics, skill sets, availability, and productivity levels
  • Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
  • Serves as the primary responder to all inbound calls and inquiries
  • Provides excellent customer service to patients, referral sources, and community contacts
  • Accurately addresses requests for schedule changes, caseload reassignments, recertification of services, new referral scheduling, and all other visit workflow as assigned
  • Communicates effectively and professionally regarding coordination of care expectations
  • Educates and enforces deadlines, schedule updates, and workflow requirements
To learn more about Puget Sound Home Health & Hospice, please visit our website at http://pugetsoundhh.com/

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

About the Company

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Pennant Services

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