About the Role: Pain and Disability Institute PC in Jersey City, NJ is looking for a dedicated and organized Medical Secretary to join our growing healthcare team. This is a fantastic opportunity to play a vital role in delivering exceptional patient experiences while supporting our clinical staff in a fast-paced medical environment.
Responsibilities:
Greet and check in patients, managing front desk operations with professionalism and care
Schedule, confirm, and coordinate patient appointments and follow-up visits
Answer and direct incoming phone calls, responding to patient inquiries in a timely manner
Maintain and update electronic health records (EHR) and patient files accurately
Process insurance verifications, referrals, and prior authorizations
Handle medical billing support, co-pay collection, and patient account management
Prepare and manage correspondence, medical forms, and documentation for providers
Requirements:
Prior experience as a Medical Secretary, Medical Receptionist, or in a healthcare administrative role preferred
Familiarity with medical terminology, ICD-10 codes, and insurance processes
Proficiency with EHR/EMR systems and Microsoft Office Suite
Strong communication and interpersonal skills with a patient-first attitude
Ability to multitask and stay organized in a high-volume clinical setting
Knowledge of HIPAA regulations and patient confidentiality requirements
High school diploma or equivalent required; medical administrative certification a plus
About Us: Pain and Disability Institute PC is a trusted specialty medical practice in Jersey City, NJ, dedicated to improving the quality of life for patients managing pain and disability conditions. Our compassionate team is committed to providing personalized, comprehensive care that patients rely on and trust. We foster a supportive and collaborative work environment where every team member plays a meaningful role in our patients' well-being.
Numbers & Facts
Location
JERSEY CITY, NJ
Job Type
Full-time
Skills
Administrative Certificationunmatched
Administrative Skillsunmatched
Clinical Supportunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Administrationunmatched
High School Diplomaunmatched
ICD-10unmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Medical Affairsunmatched
Medical Billingunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Confidentialityunmatched
Patient Follow-upunmatched
Plan Meetingsunmatched
Prepare Correspondenceunmatched
Regulationsunmatched
Sales Managementunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
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