General Summary of the Job:This position is responsible for performing secretarial duties while utilizing a variety of medical skills, specific medical terminology and requires working under the direct supervision of a Physician. This is a Full-Time Non-Exempt position. Essential Job Functions include, but are not limited to:Schedule patient appointmentsVerify insurance prior to patient visitEnter and update patient demographicsCollect patient balances, co-pays, and estimatesObtain authorization for visits (HMO,WC)Answer phonesSort and distribute mail and/or faxesMedical recordsCover other clinics as needed. Complete EDD/FMLA forms ExpectationsMaintain confidentiality.Follow the chain of commands.Prioritize tasks by level of importance to meet deadlines.Complete tasks in a timely manner. Education and ExperienceHigh School Diploma required.Basic computer skills required.Knowledge of Pain Management or Neurosurgery Specialties preferred.Experience in clinical office preferred.Performance Requirements: Knowledge:Understanding of EPM/EHR system.Knowledge of medical insurance and workers compensation. Skills:Skill in exercising a high degree of initiative, judgment, discretion, and decision-making.Skill in analyzing, planning, organization, and prioritization. Skill in establishing and maintaining effective internal and external working relationships.Skill in verbal and written communication. Equipment OperatedStandard office equipment including computers, iPad, fax machines, copiers, printers, telephones, etc. Work EnvironmentWhile performing the duties of this job, the employee is occasionally exposed to work near moving, mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate. There is a combination of office and clinical settings. Mental/Physical RequirementsWhile performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle or feel; reach with hands and arms above shoulder level and talk or hear. The employee is frequently required to stoop, kneel or crouch. The employee is occasionally required to sit; climb; or balance. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and move up to 50 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception and ability to adjust focus. Requires working under stressful conditions. Some travel to satellite offices and meetings is required.