Medical Services Assistant II-Public Health Clinics -Spanish Speaking Required (Open & Promotional)

Medical Services Assistant II-Public Health Clinics -Spanish Speaking Required (Open & Promotional)

Salary

$5,238.13 - $6,546.80 Monthly

Location

County of San Mateo, CA

Job Type

Full-Time

Job Number

F079CK

Department

Public Health Policy and Planning

Division

Health Policy and Planning

Opening Date

10/06/2026

Closing Date

10/20/2026 11:59 PM Pacific

Bargaining Unit

01A

• Description
• Benefits
• Questions

Description

San Mateo County Healths Public Health, Policy & Planning Division is seeking a well-qualified individual for the position of Medical Services Assistant II (MSAII) - Public Health Clinics - Spanish Speaking Required. The MSAII will provide excellent customer service for extremely vulnerable, complex patients, and is energetic, flexible, a team player, and focused on patient safety and satisfaction.

There is currently one regular, full-time vacancy in the Public Health, Policy & Planning Division located in San Mateo, CA, that will travel throughout the County. Clinics are run out of larger motor vehicles, complete with medical formularies. Hours range from 8 a.m. to 7 p.m. with alternative work schedule flexibility needed, though on a consistent basis.

San Mateo County Mobile Clinics provides client-centered medical care to residents and families who are 18 years and older. Mobile Clinic sites are located throughout San Mateo County to improve access to care for the community and aims to provide care for urgent and chronic medical needs, while helping individuals navigate and link to mental health and specialty care. This is a field-based position that will support all our clinical modalities, with a particular focus on people experiencing homelessness and farm workers and their families. Medical Assistant tasks include, but are not limited to:

• Rooming patients
• Taking vital signs
• Maintaining inventory and ordering supplies
• Assisting medical providers with procedures, including but not, limited to field-based lab draws and wound care
• Administering immunizations and other medication as approved by physician
• Documenting information into electronic medical record
• Providing patient education
• Driving sprinter van on a regular basis
• Assisting Registered Nurses and providers with various other duties

Ideal Candidates will have:

• Experience in Community Health settings and working with underserved populations
• Possession of a valid driver's license
• Readiness to operate a sprinter van
• Willingness and ability to meet the positions travel, driving, and alternative scheduling requirements.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Qualifications

Knowledge of:

• Principles, techniques and procedures specific to area of assignment.
• Principles and techniques in delivering patient care services related to personal hygiene, comfort, treatment, transportation, rehabilitation and physical or psychosocial needs.
• Infection control.
• Diagnostic imaging.
• Safe lifting techniques.

If assigned to Option 2 - Outpatient Care:

• Theory and practice of total body substance isolation.
• Patients rights.
• Elder and child abuse, and domestic violence reporting requirements.

Skill/Ability to:

• Follow oral and written instructions.
• Communicate effectively orally and in writing.
• Perform a variety of tasks and activities.
• Develop and maintain empathetic attitudes toward patients.
• Aid in delivering patient care in a medical setting such as bathing, feeding, bed making, dressing, and sterilization of patient care equipment.
• Observe and record patient conditions and vital signs.
• Lift and transport patients and heavy items such as supplies and equipment.
• Work with patients with multiple diagnoses.
• Work with a culturally, socio-economically diverse patient population of varying ages.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Option 2 - Outpatient Care: One year of experience in an outpatient clinic or doctors office as a nurses assistant or medical assistant.

Licensure/Certification:

Option 2 - Outpatient Care: Possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program.

Some positions may require a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association or a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross.

Language Requirement: Ability to speak, read, and write fluently in both English and Spanish.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

A copy of the certificate of completion of an approved medical assisting program must be submitted with the application by attaching to the application online. Failure to do so will result in disqualification from this recruitment.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the Countys website, you may click the "Apply" button. If you are not on the Countys website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, October 20, 2026, by 11:59 PM PST

Application Screening: Week of October 20, 2026

Civil Service Panel Interviews: Week of October 26, 2026

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

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Talent Acquisition Contact: Debbie Kong (10062026) (Medical Services Assistant II - F079)

We invite you to explore our Benefits-at-a-Glance page for a snapshot of the comprehensive and competitive benefits available to eligible employees of the County of San Mateo. From health and wellness to financial security, our benefits are designed to support you at every stage of your career. (Please note that benefits are subject to change.)

In addition to core benefits, the County is proud to offer a variety of wellness and professional development programs to help you grow both personally and professionally. Most of these enriching opportunities are available during work hours and come at no cost to you.

As a County employee, you'll also be covered by the federal Social Security system, earning valuable retirement benefits based on your salary and years of service.

01

IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position.

This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process.

Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.

• I have read and understand this important information. Proceed to supplemental questions.

02

This position requires the ability to speak, read and write fluently in English and Spanish. Are you fluent in both English and Spanish? (A "No" answer will disqualify you from this recruitment.)

• Yes
• No

03

This position requires the possession of a Medical Assistant Certificate or a certificate of completion or degree from an accredited medical assisting program AND a current and valid Basic Life Support (BLS) certificate issued by the American Heart Association OR a valid Cardio-Pulmonary Resuscitation (CPR) certificate issued by the American Red Cross. Do you meet these requirements? (A "No" answer will disqualify you from this recruitment.)

• Yes
• No

04

A copy of the certificate of completion of an approved medical assisting program must be submitted with the application by attaching it to the application online. Failure to do so will result in disqualification from this recruitment.

• I understand I will be disqualified from this recruitment if I do not attach a copy of completion of an approved medical assisting program.

05

Describe your work experience as a Certified Medical Assistant in an outpatient setting, including any specific experience providing services for people experiencing homelessness either unsheltered or in transitional housing and/or farm workers and their families. Be specific.

06

Describe the full extent of your ambulatory care responsibilities as related to patient interactions, medication/vaccine management, interaction with multidisciplinary teams and partners, and taking initiative/providing support to care teams.

07

Describe your computer experience. List the types of software or programs in which you are proficient, including experience using any Electronic Medical Record programs.

08

How did you learn about this position?

• County of San Mateo Website
• County of San Mateo Job Interest Card Notification
• County Hosted Virtual Event
• County Hosted Job Fair
• CalOpps.org
• Civic Match
• College/University Career Center
• Community-based Organization Posting
• Facebook/Instagram
• Friend or Relative
• GovernmentJobs.com
• Indeed
• Job Fair
• LinkedIn
• Professional Publication/Website (Please specify in next question)
• X (formerly called Twitter)
• Zip Recruiter
• Other (Please specify in next question)

09

If you answered, "Professional Publication/Website" or "Other" to the above question, please indicate below how you learned about this position. Your response to this question will help us in better marketing County jobs. Type NA if not applicable.

Required Question

Employer County of San Mateo

Address County of San Mateo Human Resources Department

500 County Center, 4th Floor

Redwood City, California, 94063-1663

Phone (650) 363-4343

Website https://jobs.smcgov.org