Customer Experience, Customer Relations, Customer Support/Service, Demand Forecasting/Planning, Detail Oriented, Hyperbaric Oxygen Therapy (HBOT), Medical Assistance, Organizational Skills, Quality of Care, Retail, Sales, Sales Management, Team Player, Training/Teaching
- 401(k)
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Free food & snacks
- Free uniforms
- Paid time off
- Training & development
- Wellness resources
Join a Premier Concierge Medical Practice
Read all the way through to the bottom of the page. Failure to follow directions at the bottom of this listing will result in a denial for the position.
This is a highly desirable, competitive position at Majestic MD Spa. Our team is seeking a polished and service-driven Medical Spa Assistant to join our team in a high-touch, patient-focused environment. This is a client-facing role for someone who takes pride in delivering an exceptional, seamless experience at every interaction. We are looking for a self starter with experience in hospitality or spa environment. We are not looking for a manager.
You’ll be supporting clients through cutting-edge wellness therapies, so we’re looking for someone who is open-minded, naturally curious, and excited to grow in an innovative space.
Key Responsibilities
- Concierge-level client experience
- Client flow, scheduling, and overall maintaining a luxury experience
- Support clients before, during, and after services (including hyperbaric oxygen therapy)
- Communicate confidently about services in a consultative, service-oriented manner
- Maintain an impeccable, organized, and welcoming environment
- Manage client communications, follow-ups, and retention touchpoints
- Contribute to practice growth through service and relationship-building
Qualifications
- Background in hospitality, luxury retail, medical, or spa environments preferred
- Exceptional customer service skills and professional presence (required)
- Sales experience or a consultative mindset (highly desired)
- Open-minded with a strong interest in innovative wellness therapies
- Detail-oriented, organized, and able to anticipate client needs
- Comfortable in a fast-paced, boutique setting
- Positive, proactive, and team-oriented
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Commission and bonus opportunities
- Paid time off and holidays
- Growth opportunities within a forward-thinking practice
Schedule Expectations
Includes evenings and weekends to meet client demand. Schedules are planned in advance.
Why Join Us?
We are a boutique, physician-led practice focused on delivering a high level of personalized concierge care in a refined setting. Our team values professionalism, collaboration, and growth—offering the opportunity to be part of an innovative, client-centered environment where your contributions truly matter.
How to Apply:
Submit your resume and cover letter describing your interest in this position and why you are the best candidate to: drlisa@majesticmdspa.com
M
Monterey Pain & Spine Institute/Majestic MD