Medical Staff Relations Coordinator

Medical Staff Relations Coordinator Opportunity:

The Medical Staff Relations Coordinator serves as the primary liaison between medical staff, psychiatry residents, medical students, clinical interns, locum providers, contracted clinicians, and organizational leadership. This position coordinates graduate medical education activities, medical staff operations, quality and regulatory initiatives, credentialing support, and provider scheduling functions. Working independently under the direction of organizational leadership, the Medical Staff Relations Coordinator plays a critical role in supporting high-quality patient care by ensuring medical staff, learners, and contracted providers are effectively onboarded, supported, scheduled, and compliant with applicable organizational, regulatory, and accreditation requirements.

What You’ll Get:

• The starting pay range for this role is $29.84 - $32.50, based on experience.
• This job is a full-time, in person position, usually working weekday business hours.
• PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, employee assistance program, newly updated facility, and more.
• As a full-time employee of NCHC, you are eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 7.2% and NCHC will match this at 100% each pay period!

What You Bring:

Required:

• Bachelor’s degree in Healthcare Administration, Business Administration, Human Services, or a related field
• Two or more years of experience in a healthcare setting or related field.
• Experience coordinating schedules, projects, educational programs, or administrative operations.
• Proficiency with Microsoft Office applications and healthcare information systems.
• Strong verbal, written, and interpersonal communication skills.

Preferred:

• Master’s degree in a healthcare-related field.
• Three or more years of experience in a healthcare setting.
• Experience working in behavioral health services.
• Experience supporting medical staff, graduate medical education programs, residency programs, or healthcare quality initiatives.
• Experience with Joint Commission standards, credentialing processes, and healthcare regulatory compliance.

In evaluating candidates for this position, North Central Health Care may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. 

What a Medical Staff Relations Coordinator does at NCHC:

Medical Staff Operations

• Serve as the primary liaison and resource for medical staff, psychiatry residents, medical students, fellows, advanced practice providers, interns, locum providers, and contracted clinicians.
• Coordinate and manage residency program and medical student activities, including rotations, schedules, orientation, onboarding, training, and ongoing support.
• Develop, maintain, and update resident, learner, and provider schedules, including outpatient rotations, on-call schedules, supervision schedules, and coverage schedules.
• Coordinate internship placements and clinical education experiences with educational institutions and affiliated programs.
• Ensure required affiliation agreements, background checks, immunization records, and onboarding documentation are completed and maintained.
• Facilitate onboarding and orientation activities, including technology access, badges, training coordination, and organizational introductions.
• Maintain communication with educational institutions, residency program leadership, learners, supervising physicians, and organizational leadership regarding scheduling, program requirements, and operational needs.
• Coordinate locum tenens, moonlighting, and contracted provider activities, including scheduling, onboarding, documentation, and agency communication.
• Assist with recruitment and retention initiatives for medical staff and providers.
• Complete medical staff compensation, continuing medical education (CME), and related administrative documentation.
• Maintain and support Medical Staff Bylaws and related governance processes.

Medical Staff Governance and Administrative Support

• Coordinate Medical Staff meetings, including agenda development, meeting scheduling, preparation of materials, minute-taking, and follow-up activities.
• Support Medical Staff leadership with administrative functions, records management, and policy development.
• Assist with revisions and implementation of Medical Staff Bylaws, policies, and procedures.
• Maintain accurate records and documentation related to medical staff operations and educational programs.

Quality and Regulatory Operations

• Coordinate and support quality improvement initiatives across clinical service areas.
• Assist leadership in maintaining compliance with applicable state, federal, accreditation, and Joint Commission requirements.
• Monitor documentation compliance and assist in resolving identified deficiencies.
• Coordinate and manage the Peer Review, Ongoing Professional Practice Evaluation (OPPE), and Focused Professional Practice Evaluation (FPPE) processes.
• Provide administrative support for medical staff quality monitoring and performance evaluation activities.
• Support internal audits, quality assurance reviews, and regulatory readiness efforts.
• Collaborate with leadership and operational departments to identify process improvement opportunities and implement corrective actions.

General Responsibilities

• Maintain confidentiality of sensitive employee, provider, learner, and patient information.
• Establish and maintain productive working relationships with internal and external stakeholders.
• Serve as a resource and problem-solver for medical staff, learners, leadership, and support personnel.
• Perform other duties and special projects as assigned.

Working Environment and Physical Requirements

• Primarily works in an indoor office environment.
• Frequent sitting, computer use, keyboarding, and repetitive hand movements throughout the workday.
• Occasional standing, walking, bending, reaching, crouching, kneeling, and carrying of light materials.
• Requires the ability to communicate effectively in person, by telephone, and electronically.
• Requires sufficient visual acuity to read documents, review data, and utilize computer systems.
• Moderate exposure to healthcare environments, including potential exposure to infectious diseases and other biological materials.
• Occasional interaction with individuals who may be frustrated, upset, or experiencing stress.

Who We Are:

Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs more than 600 professionals in diverse roles across a variety of care and work environments. We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at www.norcen.org/careers to learn more.

Applicants must be authorized to work in the United States without the need for current or future employer sponsorship, including but not limited to visa sponsorship or employment-based immigration support.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.