USAJOBS - Job Announcement
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Medical Support Assistant
Department of Veterans Affairs Veterans Health Administration VISN 16 South Central VA Health Care Network Apply Print Save
Summary
This job is open to Duties
The Medical Support Assistant MSA performs work relating to the care & treatment given to patients on inpatient units outpatient clinics and scheduling call centers.
Overview
Help Accepting applications Open & closing dates 03042026 to 09302026 Salary 36464 to - 61073 per year Starting and ending salaries will vary based on location requested Pay scale & grade GS 3 - 5 Locations Many vacancies in the following locations Mobile AL Fayetteville AR Fort Smith AR Little Rock AR Show more fewer locations 23 North Little Rock AR Ozark AR Texarkana AR Eglin AFB FL Panama City FL Pensacola FL Alexandria LA Baton Rouge LA Hammond LA Lafayette LA Monroe LA New Orleans LA Shreveport LA Slidell LA Branson MO Joplin MO Springfield MO Biloxi MS Jackson MS Jay OK Houston TX Longview TX Tomball TX Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 5 Job family Series 0679 Medical Support Assistance Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive NS Low Risk Trust determination process Credentialing Suitability Fitness Financial disclosure No Bargaining unit status No Announcement number OCA-FY26-0679-MSA-VISN16 Control number 859868000
Requirements
Help Conditions of employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12311959. Must be proficient in written and spoken English. Subject to background security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable forms of identification will be required to complete pre-employment requirements https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Effective May 7, 2025, drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment medical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel HCP. Complete all application requirements detailed in the Required Documents section of this announcement.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application resume C.V. and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience including volunteer work done through National Service programs e.g. Peace Corps AmeriCorps and other organizations e.g. professional philanthropic religions spiritual community student social. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate e.g. on resume or during interview or hiring process gain additional knowledge regarding a candidates abilities and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members.
Required documents
Help To apply for this position you must provide a complete Application Package which includes Resume Special Note for Applications To complete your application please use the following link http://www.va.gov/careers/va_jobs/resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted Resume document upload field. Your full resume C.V. may be uploaded without page limitation into the Other document upload field. Resume Requirement Your resume must include the following information Job title Description of duties Beginning and ending date month year of employment Average hours worked per week SF-50 Notification of Personnel Action if applicable for Eligibility Most recent SF-50 if you are a current or former Federal employee Examples of appropriate SF-50s include Within grade increases at the highest grade held or Promotions with an effective date more than one year old or SF-50s at the highest grade held with an effective date more than one year old The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s current former Federal employees etc. Cover Letter DD-214 Statement of Service Disability Letter License Resume CV Performance Appraisal Professional Certification Resume SF-15 SF-50 Notification of Personnel Action Transcript Selections from this announcement will be made without regard to Veterans preference in accordance with OCHCO Bulletin dated 9252025. If you are relying on your education to meet qualification requirements Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help All applicants are encouraged to apply online. To apply for this position you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 1159 PM ET on 09302026 to receive consideration. To preview the questionnaire click https://apply.usajobs.gov/ViewQuestionnaire12902372. To begin click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.