Medical Support Coordinator

Medical Support Coordinator

Be the Backbone of Quality Care

Are you highly organized, detail-oriented, and passionate about supporting others behind the scenes? As a Medical Support Coordinator with Community Options, Inc. (COI), you play a vital role in ensuring individuals receive timely, accurate, and coordinated medical care.

This position is ideal for someone who thrives in a fast-paced environment, enjoys managing multiple moving parts, and takes pride in keeping systems organized and running smoothly.

What to Expect in This Role

This is a highly detail-driven and coordination-focused position that supports the medical needs of individuals receiving services.

• You will manage appointments, medical records, and medication coordination across multiple individuals
• The role requires frequent communication with providers, pharmacies, staff, and internal teams
• You will balance administrative tasks with hands-on support, including transporting clients to appointments
• Success in this role requires organization, accuracy, and the ability to manage competing priorities independently

Why Join COI?

• Full benefits package including medical, dental, and vision insurance
• Paid time off and holidays
• Paid training and professional development opportunities
• Supportive, team-oriented environment
• Meaningful work that directly impacts the health and well-being of others

Key Responsibilities

Medical Coordination & Support

• Schedule and coordinate medical, dental, and therapeutic appointments
• Transport individuals to and from appointments using agency vehicles
• Maintain accurate and up-to-date medical records, charts, and documentation
• Prepare and process medical paperwork including referrals, releases, care plans, and medication records (MARs)
• Coordinate medication management, including pickups, documentation, and communication of changes
• Monitor and address medical-related needs, including insurance coordination and issue resolution

Documentation & Compliance

• Ensure timely, accurate completion and distribution of all required documentation
• Maintain organized filing systems for medical records and medication documentation
• Generate reports and utilize internal databases for tracking and compliance

Team Collaboration

• Communicate effectively with nurses, providers, program staff, and pharmacies
• Support and assist team members as needed
• Maintain a professional, respectful, and service-oriented approach in all interactions
• Participate in training and ongoing development

What We're Looking For

• High school diploma or GED required
• Experience in human services or a medical setting preferred
• Valid Colorado driver's license with acceptable driving record
• Ability to pass a criminal background check
• Willingness to obtain Medication Administration, First Aid, and CPR certifications within 90 days (paid training provided)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and work with minimal supervision
• Effective communication and problem-solving skills

Success In This Role Looks Like

• Keeping medical appointments, records, and medications highly organized and up to date
• Proactively identifying and resolving issues before they become problems
• Communicating clearly and consistently with all stakeholders
• Managing a high volume of tasks with accuracy and efficiency

Physical & Work Environment

• Regular walking, standing, and occasional lifting (up to 50 lbs independently, 100 lbs with assistance)
• Exposure to medical environments, including potential contact with infectious materials (training and precautions provided)

Supervision

This position reports directly to the Medical Supervisor and does not have supervisory responsibilities.

Compensation

Competitive pay, commensurate with experience, plus a full benefits package and opportunities for professional growth.

Equal Opportunity Employer

Community Options, Inc. is proud to be an Equal Opportunity Employer.