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Skills
Communication Skillsunmatched
Healthcare Providersunmatched
Insuranceunmatched
Logisticsunmatched
Network Routersunmatched
Organizational Skillsunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
Description
Benefits:
Bonus based on performance
Ali Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes.
We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing the logistics of our entire operations, which allow our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia.
Responsibilities of the role include:
Creating routes and dispatching drivers efficiently and maximizing multiloading
Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips
Acting as the main point of contact for drivers and clients
Planning the next day's trips in advance by organizing a daily trip manifest
Creating routes and dispatching drivers while maximizing efficiency and multiloading
Assisting and delegating office responsibilities with the team
Cross-trans and perform other duties as assigned
Qualifications:
Previous experience dispatching, with logistics mindset
Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off)
Strong digital, phone, and written communication skills (answer 100+ calls a day)
Intimate knowledge of the Richmond metro area (zip codes, streets, regions)
Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload
Hours:
5:00am to 7pm (5am-12pm & 12pm to 7pm alternating shifts)