Medical Writing Assistant

Standard Job Title: Medical Assistant II

Location: (City, State & Zip code): Fullerton, CA 92832 [On-site]

Duration: 4-6 months depending on business need

About the Role

·       The Medical Assistant plays a critical role in supporting clinicians and ensuring the delivery of high-quality, patient-centered care. 

·       This position is responsible for assisting with clinical and administrative functions that promote efficient care delivery, accurate documentation, and a positive patient experience. 

·       By serving as a key connection between patients, providers, and care teams, the Medical Assistant helps ensure smooth clinic operations and supports the overall effectiveness of the care center.

Required / Preferred Qualifications:

·       Experience working in a doctor's office or medical practice. 

·       Experience in a fast-paced healthcare environment.

·       Insurance authorization/prior authorization experience. 

·       Experience using Athena (Athenahealth) EMR.

·       Certified Medical Assistant.

·       Prior experience in a clinical setting (ambulatory care preferred).

·       Strong patient care and communication skills.

Key Responsibilities of the Job:

Primary Responsibilities:

• ·       Assist clinicians with patient examinations and treatments under physician direction.
• ·       Provide front and/or back office clinical support in accordance with Care Center or Medical Group Practice protocols.
• ·       Greet patients in a friendly, service-oriented manner and facilitate a positive patient experience.
• ·       Manage patient check-in by ensuring charts are prepared, medical records are available, patient information is current, and required paperwork is complete.
• ·       Interview patients, obtain and document vital signs, and record the reason for visit.
• ·       Explain procedures, perform treatments, and administer prescribed medications as directed.
• ·       Support patient check-out by scheduling follow-up appointments, collecting co-payments when applicable, and ensuring documentation is complete.
• ·       Schedule, confirm, and manage patient appointments.
• ·       Reconcile co-payments at the end of each day in accordance with clinic procedures.

Key Competencies:

Clinical Excellence & Patient Care

·       Ability to support clinicians during examinations and treatments under physician direction.

·       Knowledge of clinical procedures, vital sign measurement, medication administration, and basic treatments.

·       Commitment to patient safety, quality care, and clinical best practices.

Service Orientation:

·       Demonstrates a friendly, respectful, and patient-centered approach in all interactions.

·       Creates a welcoming environment that supports patient comfort and trust.

·       Responds effectively to patient needs, questions, and concerns.

Attention to Detail:

·       Accurately documents patient information, vitals, and visit details.

·       Ensures medical records, charts, and required paperwork are complete and current.

·       Maintains accuracy in co-payment collection and daily reconciliation.

Communication & Interpersonal Skills:

·       Communicates clearly and professionally with patients, providers, and care team members.

·       Explains procedures and instructions in a way patients can easily understand.

·       Demonstrates cultural sensitivity and professionalism in diverse patient interactions.

Efficiency & Workflow Management:

·       Effectively manages patient flow, scheduling, and appointment confirmations.

·       Balances front- and back-office responsibilities in a fast-paced clinical environment.

·       Follows established protocols and workflows to support smooth clinic operations.

Professionalism & Confidentiality:

·       Maintains patient privacy and confidentiality in compliance with HIPAA and organizational standards.

·       Demonstrates reliability, accountability, and ethical behavior.

·       Adheres to organizational policies, procedures, and regulatory requirements.

Mandatory requirements:

Minimum Qualifications:

• ·       High School Diploma or equivalent required.
• ·       Minimum of two (2) years of related experience, or an equivalent combination of education and experience.
• ·       Current and valid Medical Assistant certificate / certification from an accredited training program required.
• ·       Bilingual (English/Spanish) skills may be required, depending on location or patient population.
• ·       Active Basic Life Support (BLS) certification may be required. 
• ·       Satisfactory completion of a Tuberculosis test is required.

Preferred requirements:

·       Bilingual (English/Spanish) skills may be required, depending on location or patient population.

·       Hospital / Clinic Experience.

Education/Certification:

Pre-Screening Question:

• 1. Do you have Medical Assistant Certification / Diploma or degree
• 2. Athena
• 3. Insurance

Benefits:

• ·       401(k)
• ·       Dental insurance
• ·       Health insurance
• ·       Referral program
• ·       Travel reimbursement
• ·       Vision insurance
• ·       Bonus
• ·       Meals