Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Medicare Administration Support Assistant to join our team. This temporary position will report to our agency located in Putnam, CT. Expected Timeframe is a minimum of September through March. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
Answer incoming phone calls in a professional, courteous, and helpful manner
Schedule client appointments for the Medicare team using a shared Outlook calendar
Coordinate, confirm, and update appointments to help ensure schedules remain accurate and organized
Receive, review, and organize completed documents from clients
Accurately enter and update client and appointment information in the CRM system as needed
Maintain organized digital records and documentation
Communicate effectively with team members regarding scheduling, documentation, and data updates
Provide general administrative support to the Medicare department as needed
Qualifications:
Strong verbal communication and customer service skills
Proficiency with Microsoft Outlook, including shared calendars
High attention to detail and accuracy in data entry
Ability to manage time and prioritize tasks effectively
Basic computer skills and familiarity with database systems
Previous administrative or office experience preferred
Full-time availability during Medicare Open Enrollment is required; this may be a seasonal position with the opportunity to become permanent
Experience in insurance, Medicare, healthcare, or a professional office setting is a plus, but not required
Benefits:
Compensation: $22.00/hr.
Company Paid Life Insurance, Long-Term and Short-Term Disability.
Medical, Dental, Vision and FSA/HSA plans.
401(k) with company match.
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Generous PTO.
An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.