Medicare Benefits Advisor

Senior Health Pro

Houston, Texas

JOB DETAILS
SKILLS
Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer Training, Exceeded Sales Goal, Health Insurance, Health Plan, Healthcare, High School Diploma, Insurance, Medicare, Medications, Needs Assessment, Prescription Drugs, Record Keeping, Regulations, Sales, Sales Prospecting, Webinar
LOCATION
Houston, Texas
POSTED
30+ days ago

We are an insurance agency dedicated to provide uninsured individuals and seniors the best health coverage for their needs. Our corporation operates out of Houston, TX but serves 10+ states, offering plans from a variety of insurance companies.

We are seeking a compassionate and knowledgeable Medicare Benefits Advisor to join our team. The ideal candidate will help prospective and current clients understand their Medicare benefits options, assist in selecting the best plan, and guide them through the enrollment process. The Medicare Benefits Advisor will work directly with clients to provide expert advice, answer questions, and ensure that they are receiving the most appropriate healthcare coverage for their needs.

Responsibilities:

  • Medicare Plan Guidance: Provide expert guidance to clients on the full range of Medicare health insurance options, including Medicare Advantage, Medicare Supplement, and Prescription Drug Plans.

  • Client Consultation: Conduct one-on-one consultations with clients, assess their healthcare needs, and provide personalized advice based on their health status, medications, and financial situation.

  • Enrollment Assistance: Assist clients with the enrollment process, including educating them on eligibility, deadlines, and required documentation to complete the application accurately and on time.

  • Plan Comparison: Explain the differences between available Medicare plans, help clients compare benefits, coverage options, premiums, and out-of-pocket costs.

  • Customer Support: Respond to client inquiries via phone, email, or in-person, providing clear and concise information regarding Medicare plans and benefits.

  • Compliance & Documentation: Ensure that all consultations and enrollments comply with applicable federal and state regulations. Maintain accurate records of client interactions and enrollment activities.

  • Educational Outreach: Participate in seminars, webinars, and community events to educate potential clients about Medicare options and benefits.

  • Sales & Retention: Meet or exceed performance goals related to client enrollment and retention while ensuring customers have a positive experience with the company.

  • Ongoing Education: Stay up-to-date with the latest changes to Medicare regulations and benefits, and share this knowledge with clients to provide the most current and accurate information.

 

Requirements:

  • Education:

    • High school diploma or equivalent required; Bachelor's degree preferred.
  • Experience:

    • Minimum of 1-2 years of experience in sales, customer service, or healthcare insurance, with a focus on Medicare-related products preferred.
  • Licenses & Certifications:

    • Health Insurance License (or the ability to obtain one within a specified timeframe) required.
    • Medicare certification is a plus.
 

Benefits:

  • Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.

  • Retirement Plans: 401(k) with company match to help you plan for your future.

  • Paid Time Off (PTO): Generous vacation days, sick leave, and paid holidays to promote work-life balance.

About the Company

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Senior Health Pro