Provide support to members via phone and electronic communication
Assist with enrollment, benefits, eligibility, billing, claims, and authorizations questions
Accurately document member inquiries and resolutions in internal systems
Route issues appropriately for timely resolution
Meet productivity, quality, and service standards
Maintain confidentiality and comply with policies/regulations
Collaborate with internal teams to support member needs
A-Line Staffing is seeking a motivated and detail-oriented Medicare Member Services Representative. This role offers career growth, a supportive work environment, and full-time hours (40+ per week).
If interested, apply now for immediate consideration.
Details & Compensation
Location: Akron, OH (100% onsite)
Pay Rate: $19/hr
Schedule: Monday–Friday, 8:00 AM–5:00 PM (Full-Time)
Role Summary
As a Medicare Member Services Representative, you’ll serve as a primary point of contact for members—supporting inquiries related to benefits, eligibility, claims, billing, authorizations, and enrollment. The ideal candidate brings prior call center/customer service experience and can communicate clearly while working in a fast-paced environment with empathy, professionalism, and accuracy.
Assignment type: Contract with potential to convert to permanent based on attendance, performance, and business needs.
A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries.
Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day.
A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent.
For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism.
To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals