Medication Clinic Assistant

Under direct supervision provides assistance to medical services staff which relieve medical staff of clerical work and minor administrative and business detail by performing the following duties.

EOE Statement

At HOPE, we embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Adheres to agency policy and procedures, CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements.

Supports and promotes a service environment for individual in need of behavioral health and/or co-occurring services that is recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives.

• Schedules medication clinic appointments.
• Performs routine duties with general oversight from supervisor.
• May perform routine duties of other program staff during absences.
• Records client vital signs prior to medication clinic visit.
• Escorts clients into medical office for services.
• Obtains and returns charts from medical records.
• Ensures all supplies and equipment required by the medical staff are present and operable prior to beginning of clinic.
• Ensure that all physicians' documentation is completed and notes are recorded for each visit.
• Communicates physicians treatment recommendations regarding clients to appropriate clinical staff.
• Completes form for lab tests ordered by the doctor.
• Communicates with lab to track test results for medical staff.
• Ensures medical staff has copies of appointments scheduled at beginning of each day.
• Assists, as directed by supervisor, in completion of forms used by various pharmaceutical companies to obtain low cost or free medications for indigent clients.
• Travel may be required.
• Reimbursement for use of personal vehicle will be made in accordance with agency policy and procedures.
• May be required to work evening and weekend hours, flexible schedule to respond to needs of medication clinic scheduling.
• Performs other related duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma and 6 months related experience; or RMA and 6 months related experience; or

equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

May be required to obtain and maintain RMA on current status and provide copy to human resources for file.

May be required to complete DMHSAS Certified Case Management Training or equivalent.

May be required to obtain and maintain First Aid and CPR Certifications.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES

Ability to relate to persons with severe mental illness in a positive, helpful and constructive manner. Ability to establish and maintain effective and tactful working relationships with co-workers; to express ideas and facts clearly and concisely in written or oral form.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand. The employee is frequently required to walk and occasionally sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Must have vision enough to read written or typed data. Must have hearing and speech enough to communicate effectively with staff, clients, and public in person or by phone.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.