Member Advisors serve as the Credit Union's primary front-line member service representatives and are responsible for creating an exceptional impression on all our members by offering solutions that help them see banking differently!
Key job functions include, but are not limited to:
Leading and growing the Credit Union through the addition of new members and the expansion of existing member relationships using probing and interviewing skills
Focusing on the growth of the Credit Union's loan portfolios (accept application, underwrite loan, decision loan, close loan)
Attaining sales goals
Professionally & timely responses to member inquiries by phone, email, chat, and/or in person
Accurately performing transactional and operational responsibilities by learning all aspects of branch and/or contact center operations; protecting against risk of loss
Becoming proficient in credit union regulations, policies, and procedures
Why join the top notch culture at Blue Eagle Credit Union:
Monthly INCENTIVE earning potential
Quarterly BONUS earning potential
Generous paid time off of 160 hours per year (4 weeks) starts accruing day 1
Paid holidays equates to an additional 10 days off per year
FREE health, dental, vision insurance
FREE telemedicine services for all team members (and your immediate family)
401(k) plan with company match of 100% up to 6%
Active wellness program with gym membership reimbursements and more!
Ancillary benefits include cancer, critical illness, accident, and supplemental life insurances
Health Savings Account option
Dependent Care Flexible Spending Account
Mental Health resources
Community involvement opportunities provide an additional 8 hours of paid time off to serve
Career development
Requirements
Requirements
The 'must haves' for this position include:
Excellent member service experience
High School diploma or GED equivalent required
Exposure to a sales and service environment that has sales goals
Engaging personality with strong communication skills with the ability to influence others
Experience utilizing Microsoft Office Suite or Google Applications
Ability to be registered in the Nationwide Multistate Licensing System and Registry (NMLS)
Preference will be given to applicants who have applicable experience in the credit union or banking industry
To name a few expectations, this person:
Becomes a lending expert including performing the entire consumer loan process and residential mortgage process from interview to close by accepting, analyzing, underwriting on loan applications up to individual lending authority.
Provides ongoing support to members via a needs based sales approach of the Credit Union's products and services.
Becomes a Credit Union ambassador and fluent in all branch operations.
Develops new business and maintains an active pipeline via outbound sales calls and business development initiatives to ensure individual and team sales goals are accomplished
This position requires candidate to work in office at any of our Roanoke locations.
If you are pumped about this career opportunity, click to electronically sign the application and submit it along with your resume. We look forward to meeting you!
Salary Description
$42,848
Numbers & Facts
Location
Roanoke, VA
Skills
Banking Servicesunmatched
Business Developmentunmatched
Call Center Operationsunmatched
Career Developmentunmatched
Communication Skillsunmatched
Consumer Loansunmatched
Credit Unionunmatched
Dental Insuranceunmatched
Flexible Spending Accountsunmatched
Interviewing Skillsunmatched
Loan Underwritingunmatched
Loansunmatched
Psychiatry and Mental Healthunmatched
Residential Mortgagesunmatched
Riskunmatched
Salesunmatched
Sales Pipelineunmatched
Telemedicineunmatched
Time Managementunmatched
Vision Planunmatched
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