Member Concierge

Benefits:

• 401(k)
• Employee discounts
• Paid time off
• Bonus based on performance
• Opportunity for advancement
• Signing bonus
• Training & development

Membership Concierge | $21.50/hr + Commission | Full Time | Greenwich, CT


Hammer and Nails Greenwich is a members-based grooming lounge for men, offering expert hand and foot care, waxing, and more in a relaxed, upscale space. We’re looking for a warm, polished person to be the first face our members see.


Schedule
Full time, Tuesday, Wednesday, Friday, Saturday, and Sunday. Monday and Thursday off, every week. Weekends are a must.


Pay and benefits

• $21.50/hr base
• 10% of the first month’s membership on every sale (up to $39.20 on a Luxe membership)
• 10% commission on retail sales
• $150/month commuter bonus
• Paid sick leave and paid vacation days
• Employer contribution to short term disability coverage

What you’ll do

• Welcome members and guests and make every visit feel effortless
• Manage scheduling, check-ins, and front desk operations
• Introduce guests to our membership clubs. We’ll train you, and the experience does most of the selling
• Build relationships that keep members coming back and referring friends
• Keep the front of house clean, sharp, and welcoming

You might be a great fit if you

• Have worked in hospitality, retail, a salon or spa, or any customer-facing role
• Are outgoing, reliable, and calm when it’s busy
• Are comfortable talking about memberships and working toward goals (sales experience is a plus, not a requirement)
• Are available to work weekends
• Are familiar with scheduling or point-of-sale software (we’ll train you if not)

About us
We’re part of a nationally recognized men’s grooming franchise with a supportive, fun team and a premium atmosphere.