Member Experience Associate

M & E FIT LLC
  • Wellington, FL
    1 day ago

    Job Description

    Job Description

    Job Description

    Position Overview

    As a Member Experience Associate (MEA), you are the heart of our studio. You will be the first and last impression for every member—creating a welcoming, high-energy, and supportive environment. This role is perfect for someone who thrives in a fast-paced setting, loves connecting with people, and is passionate about health and wellness.

    Key Responsibilities

    • Greet and check in members with a warm, positive attitude
    • Deliver exceptional customer service and build genuine relationships
    • Educate prospective members on memberships, promotions, and studio offerings
    • Assist with sales and membership sign-ups (including Founding Memberships)
    • Maintain studio cleanliness and organization (lobby, retail, locker areas)
    • Support class transitions and ensure a seamless member experience
    • Answer phones, respond to inquiries, and assist with scheduling
    • Promote studio events, classes, and community engagement
    • Handle transactions and maintain accurate records

    Numbers & Facts

    LocationWellington, FL

    Skills

    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Record Keepingunmatched
    • Retailunmatched
    • Salesunmatched
    • Telephone Skillsunmatched

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