Member Service Representative

Duties:

• Provide excellent customer service to members and guests
• Identify member needs for appropriate products and services
• Assist with member inquiries, account updates, and membership sign-ups
• Minimizes fraud by thorough examination of documentation
• Assists with mail, night drop, and phone transactions
• Alerts loan officers to loan payoffs
• Handle cash management and cashiering duties
• Utilize 10-key typing skills for accurate data entry
• Perform basic retail math calculations

Experience:

• Previous experience in a customer service role preferred
• Strong communication and interpersonal skills
• Previous cash-handling experience with ability to handle transactions accurately

At our company, we value our members and provide exceptional service. As a Member Services Representative, you will play a vital role in ensuring our members have a positive experience. If you are friendly, detail-oriented, and enjoy working with people, we would love to have you join our team.

Job Type: Part-time @ 24-30 hours/week

Pay: $17.00 per hour

Work Location: In person