10-key (Tenkey) Numeric Keypad, Cash Management, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Fraud Investigation, Interpersonal Skills, Loan Payoffs, Loans, Mathematics, Needs Assessment, Retail, Typing
Duties:
- Provide excellent customer service to members and guests
- Identify member needs for appropriate products and services
- Assist with member inquiries, account updates, and membership sign-ups
- Minimizes fraud by thorough examination of documentation
- Assists with mail, night drop, and phone transactions
- Alerts loan officers to loan payoffs
- Handle cash management and cashiering duties
- Utilize 10-key typing skills for accurate data entry
- Perform basic retail math calculations
Experience:
- Previous experience in a customer service role preferred
- Strong communication and interpersonal skills
- Previous cash-handling experience with ability to handle transactions accurately
At our company, we value our members and provide exceptional service. As a Member Services Representative, you will play a vital role in ensuring our members have a positive experience. If you are friendly, detail-oriented, and enjoy working with people, we would love to have you join our team.
Job Type: Part-time
Pay: $17.00 per hour
Work Location: In person
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MEMBERS1ST COMMUNITY CREDIT UNION