WHO WE ARE
We're in the business of people helping people, and you can help us make an impact on our members’ lives and in your community. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.
Work with us – and be part of something bigger than banking.
In exchange for your time and talents, we offer generous benefits, including:
At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, and we strive to celebrate the diversity of our employees.
Position Overview: As a Member Service Representative (MSR), you will serve as the first point of contact for members, delivering a high-quality, service-focused experience in a fast-paced branch environment. This role is responsible for processing daily financial transactions, addressing member inquiries, and building strong relationships through personalized service.
You will support members with everyday banking needs while identifying opportunities to enhance their financial well-being. With comprehensive training provided, this position is designed as a foundational entry point into the banking industry, offering the opportunity to develop essential skills and grow into advanced roles within the organization.
Position Type: Part-Time Plus (30 hours/week). Regular shifts include Monday to Friday 9:00AM to 3:00PM or 11:00AM to 5:00PM with rotating Saturday shifts 8:30AM - 12:30PM - with some flexibility for weekday shifts, depending on staffing needs.
Compensation Range: $18.00/hr. - $ 22.00/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*
Location: On-site at our McKinley Branch located at 24 McKinley Ave in Endicott, NY. Position will provide coverage to our Newark Valley Branch as needed.
What You'll Do:
What success looks like:
Preferred Qualifications:
At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position.
At Visions, we’re an organization with Integrity that builds Community, provides exceptional Service to all, and continually strives to earn your Trust.
We make Visions matter. You can, too. #ClaimYourSeat
Learn More!
Click a link to learn about:
If you have any questions, please contact the Talent Team directly at 800.242.2120, ext. 10501 or by emailing us at
TalentTeam@visionsfcu.org
.Visions Federal Credit Union, $3.4 billion in assets, Headquartered in Endwell, NY is a not-for-profit financial institution, completely owned by its members. Founded in 1966, our roots are rich with IBM history. Our footprint has expanded through the years to include offices in communities throughout New Jersey, New York, and Pennsylvania. Visions is a strong, stable credit union offering a wide variety of quality financial services. Think of us as more than your financial institution. We're your trusted partner and we want to help you succeed. It is our intent to offer the products and services which will make your life easier - today, tomorrow, and always. We provide you with a safe place for your money to grow; your first car loan; funds to start a new business; a mortgage for the house of your dreams - and more! Our staff, managers, directors, and supervisory committee are dedicated to providing you the best member service at every interaction. We believe in "people helping people" and your business is important to us and greatly appreciated.