Want to know if you’re a fit? Upload your resume and let our AI show you.
Skills
Banking Servicesunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Credit Cardsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
High School Diplomaunmatched
Loan Processingunmatched
Loansunmatched
Mobile Applicationsunmatched
Multilingualunmatched
Online Bankingunmatched
Organizational Skillsunmatched
Resolve Customer Issuesunmatched
Team Playerunmatched
Time Managementunmatched
Transaction Processing/Managementunmatched
Description
Position Summary
As a Member Service Representative, you will be interacting with our members on a day-to-day basis. Opening and closing member accounts, starting loan applications, and processing their transactions. You will provide excellent customer service through the lobby and drive thru. At the end of each day, you will balance your drawer and verify totals. The goal of this position is to ensure our members are promptly and professionally served. This position offers a staring hourly rate of $18/hr.
Work Schedule
This is a 25-hour per week, part-time position. Work times are between 8:45am - 5:15pm Monday through Friday, and 8:45am 12:15pm on Saturdays. Part-time employees will work every Saturday.
Key Responsibilities
Handle deposits, withdrawals, payments, and transfers.
Answer questions and provide account support.
Set up new accounts and update member information.
Refer members to loans, credit cards, and other services.
Help members with problems or escalate when needed.
Balance cash drawers and follow security procedures.
Assist with online banking, mobile apps, and card issues.