Member Services Administrator - (Mortgage Processing)

Job Purpose
Responsible for processing mortgage loan applications for purchase or refinance of non-commercial real estate by members of American Airlines Federal Credit Union.

Principal Duties and Responsibilities
Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of loan information
Provide accurate closing and funding of mortgage loans
Responsible for reviewing title commitments, appraisals, flood, homeowners' insurance policies, condo questionnaires, assets and credit
Meet deadlines and assist with production goals
Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by management staff of Mortgage Department
Perform other duties as assigned
The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications
High school diploma or GED
Meets qualifications to obtain NMLS certification

Preferred Qualifications
Previous banking or Credit Union experience
Previous mortgage experience in loan processing, loan origination or financial services
Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines
Previous Residential Mortgage Closing and Funding experience
Previous working knowledge of PC Software including Desktop Underwriting, Mortgage LOS applications, and Episys

Knowledge, Skills & Abilities
Strong proficiency in Microsoft Office and Adobe software (e.g., Outlook, Word, Excel) gained through work experience and hands-on use of the software
Strong organizational skills with the ability to perform in a fast-paced environment, manage multiple files and function as an integral part of a team
Above average interpersonal and communication skills, including professional telephone manners
Ability to effectively communicate with all levels both verbally and written
Ability to speak, read, and write Spanish is a plus
Ability to work well under deadlines and high-volume pressure
Ability to work in a diverse work environment
Ability to quickly learn, adapt well to change, self-motivate and capacity for attention to detail
Ability to maintain satisfactory performance and attendance
Ability to sit for extended periods and adjust schedule as needed
Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.