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Member services/Gym front desk

Raw Athletic Club

Port St.Lucie, FL

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JOB DETAILS
SKILLS
Card Processing, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Detail Oriented, Housekeeping/Cleaning, Interpersonal Skills, Lift/Move 50 Pounds, Multitasking, Organizational Skills, Sales, Telephone Skills, Time Management
LOCATION
Port St.Lucie, FL
POSTED
30+ days ago
Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement

We are seeking a reliable and customer-focused Front Desk/Member Services associate to join our team. As a Front Desk associate you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from first check in. Your positive attitude, organizational skills and attention to detail will contribute to the smooth operation of our establishment.


Duties:


- Greet members, prospective members and guests with a warm and friendly welcome providing exceptional customer service


- Check guests in, ensuring correct forms are used and accurate information is obtained


- Answer phone calls and respond to inquiries in a timely and professional manner


- Assist guests with any requests or issues they may have while visiting the facility


- Handle credit card transactions accurately, collecting payments


- Maintain a clean and organized front desk area

- Monitoring facility to ensure that it is kept clean and organized as well as ensuring all equipment is being used respectfully


- Contribute to sales of all products and apparel

- Take guests of tour of the facility


Experience:


- Previous experience in a similar role is preferred but not required


- Strong organizational skills with the ability to multitask effectively


- Excellent communication and interpersonal skills


- Computer literacy


- Able to lift 50lbs or more


** Rotating schedule, 5AM-11PM. ONLY apply if available to cover all shifts **

About the Company

R

Raw Athletic Club

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