BenefitsEmployee discountsFlexible scheduleOpportunity for advancementMember Service Representative| Fit FusionOverviewThe Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level.ResponsibilitiesGreets all members & guests with a focus on member engagement and retention.Assists with membership retail and tanning product sales.Promotes membership privileges including tanning group fitness small group training and childcare.Delivers on new member enrollment expectations.Checks in all members and guests in accordance with company procedures to include resolving any member check-in with an alert.Answers phones in a courteous helpful professional mannerCommunicates special events to members and guestsFacilitates all member requests or forwards to a manager.Maintains a professional and courteous disposition.Is an expert in all club facility services programs and scheduleshours of operation.Maintains a clean and organized work areaAble to navigate all stations of the front desk area to including check-in Relax & Recover guest services and membership sales.Performs opening and closing checklist and duties.RequirementsMinimum 1 year of experience in a service-oriented position preferred.Ability to communicate effectively and demonstrate proficiency in reading and writing skills.Strong customer service orientationCPRAED certification required can be obtained within 30 days of hirePhysical RequirementsMust be able to lift or move up to 50lb.Physical effort required for daily duties include prolonged standing and walking.Reporting StructureReports directly to the General Manager and Assistant General Manager. Compensation 15.00 per hour