Member Services Representative

Lakewood

  • Lakewood, Washington
  • 30+ days ago
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    Skills

    • Customer Support/Serviceunmatched
    • English Languageunmatched
    • Fitnessunmatched
    • Organizational Skillsunmatched
    • Philosophyunmatched
    • Retail Salesunmatched
    • Salesunmatched
    • Sculptureunmatched
    • Telephone Skillsunmatched
    • Training/Teachingunmatched

    Description

    Benefits:
    • Training & development
    • Wellness resources
    • Bonus based on performance
    • Employee discounts

    Schedule & Availability

    We're looking for a dependable, friendly individual who enjoys working with people and creating a welcoming environment for our members. Previous customer service or sales experience is a plus, but we're happy to train the right candidate.

    Benefits:

    •  Complimentary Peak Gym Membership 

    •  Monthly performance bonus opportunities 

    •  Employee discounts on products and services 

    •  Free uniforms 

    •  Free CECs & CEUs, discounted NASM certification, and CPR training 

    •  Ongoing training and development 

    •  Wellness resources 

    •  Consistent evening schedule with weekends free 

    Responsibilities: 

    •  Help prospective members find the membership option that best fits their goals. 

    • Greet all members & guests with a smile and wish them well as they exit the club

    • Check in all members and guests in accordance with company procedures

    • Facilitate any messages on club software at member check-in

    • Answer phones in courteous, helpful, professional manner

    • Communicate special events to members and guests

    • Maintain an atmosphere, which makes members feel welcome

    • Facilitate all member requests or forward to a manager

    • Maintain professional disposition at all times

    • Sell retail products

    • Schedule member services: tanning, etc

    • Facilitate payment of member services in accordance with company procedures

    • Know club facility, services, and schedules

    • Maintain a clean and organized work area

    • Assist in all projects as delegated by club management

    • Follow all policies and procedures in the Employee Handbook

    • Opening and closing duties

    Requirements: 

    • Fluent in English

    • Proficient reading and writing skills

    • Computer Skills

    Compensation: $17.13 - $20.00 per hour




    Numbers & Facts

    LocationLakewood, Washington
    Websitehttps://www.crunch.com/locations/lakewood-wa

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