Member Services Representative

Crunch - Bay Area
  • San Rafael, CA
  • Part-time
20 days ago

Job Description

Benefits:
  • 401(k)
  • Company parties
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Training & development

Reports to:

  • Manager
 


Requirements: 

  • Fluent in English
  • Proficient reading and writing skills
  • Computer Skills
 


Special Skills: 

  • Strong customer service skills
 


Responsibilities: 

  • Membership Sales
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Maintain professional disposition at all times
  • Sell retail products
  • Schedule member services: tanning, etc
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Employee Handbook
  • Opening and closing duties
 


Meetings: 

  • Monthly or Weekly Department Meetings Employee Training Meetings

Numbers & Facts

LocationSan Rafael, CA
Job TypePart-time
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Skills

  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • English Languageunmatched
  • Health Insuranceunmatched
  • Organizational Skillsunmatched
  • Retail Salesunmatched
  • Salesunmatched
  • Telephone Skillsunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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