Member Specialist Sams Club #6213700 N 54th St Chandler, AZ 85226-1502
open positions R-2406672 Loading map...
$17.00 - $24.00/hr *Part time Shifts may vary
Position Summary
What youll do
Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.
Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.
Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sams Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area.
Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices.
Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
At Sams Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
Health benefits include:
Other benefits include:
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications
Primary Location
700 N 54th St, Chandler, AZ 85226-1502, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Explore our benefits
Club membership No cost to you As a Sam's Club associate, you're eligible to enjoy a complimentary Sam's Club Membership, which includes access to exclusive pricing, savings events and access to a wide range of products and services, both in-store and online, plus a 10% discount on fresh fruits and veggies.
Live Better U 100% covered Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
Clear Pathways Grow your skills Sam's Club has invested in the next generation of talent through in-house training programs and community-based organizations that cultivate opportunities for everyone.
Financial perks Enjoy 401(k) matching and stock purchase plans Paid time off Take a break as needed for vacation, sick leave, holidays, parental leave, and more
Comprehensive health benefits Medical, dental, vision, and wellness programs for you and your family Wellbeing programs Access mental health resources and assistance programs for life's challenges
Career growth opportunities Training, leadership programs, and clear paths to advance
That's just the beginning. We offer more perks specific to your work location and role.
Learn about our benefits
Life at Sam's Club At Sam's Club, we foster a culture of teamwork, growth, and innovation. Here, associates are empowered to take initiative, solve problems, and contribute to a shared mission of delivering exceptional service and value to our members.
We believe in supporting each other like family, creating an environment where everyone's voice is heard and respected.
Collaboration is at the core of everything we do.
Whether it's working together in the club or brainstorming new ideas in the corporate office. We're committed to your development, offering continuous learning opportunities and celebrating the unique skills each associate brings.
At Sam's Club, your work makes an impact every day, and we're excited to have you as part of our community.