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Membership Engagement Specialist

Stateline Family YMCA
  • Roscoe, IL
  • $14–$16 Per Hour
  • Autofill and Review
30+ days ago

Job Description

Membership

Pay Range $14-$16

Part Time –3+ hours a day, available for opening shift 4:45am-8am,  one weekend a month required-  with potentially more hours

Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.

Characteristics:

  • Technical Savvy
  • Early/Punctual and Reliable
  • Helpful Problem Solver
  • Ability to have challenging conversations, such as those required to enforce building rules and policies
  • Calm in busy and/or stressful situations
  • Ability to multitask and work in somewhat noisy, busy environments
  • Engaging

Why the Y?

  • · Amazing 403B retirement plan with unprecedented company contributions.
  • · Growth Opportunities
  • · Earned Vacation and PTO
  • · FREE YMCA MEMBERSHIP!

Numbers & Facts

LocationRoscoe, IL
Salary$14–$16 Per Hour

Skills

  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Multitaskingunmatched
  • Policy Developmentunmatched
  • Problem Solving Skillsunmatched
  • Retirement Planunmatched

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