Responsive recruiterBenefits401k matchingBonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementTraining & developmentVision insuranceWellness resourcesJob DescriptionThe Crunch Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating leading supervising and coordinating the activities of employees engaged in servicing our member needs. HeShe will demonstrate an aptitude and command of all company wide policies and initiatives to ensure the integrity of the Crunch brand.Reports toOwnerGMRequirements4 year college degree preferred4 years management experience requiredFitness management experience preferredCurrent Cardiopulmonary Resuscitation CPR requiredSpecial SkillsExcellent written and verbal communicationCreative management techniquesStrong organizational skillsStrong leadership skillsStrong administrative skillsStrong customer service skillsStrong computer skillsResponsibilitiesAdministrationOrganizationDemonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.Communicate and implement club policies and procedures to employees.Encourage staff to work as a team and be productive.Illustrate an ability to make decisions.Recruit and hire the highest possible caliber of staff.SalesRevenue ManagementDemonstrate the ability to lead motivate and manage team.Achieve desired sales goals.Achieve desired revenue goals thru the leadership and motivation of employees.Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.Ensure that Team maintains proper tracking forms and the daily leads.Ensure that all promotions are effectively communicated to the team and all other appropriate staff.Ensure ongoing prospecting and generation of new prospective members.Review sales-related written communication such as proposal letters and promotional pieces for effectiveness spelling accuracy and distributionEnsure that he staff has a high level of knowledge about the clubs programs facilities and equipment.Emphasize importance of staff involvement in the community and neighborhood businesses.Personal TrainingRevenue ManagementDemonstrate ability to lead motivate and manage personal training department.Achieve desired personal training revenue and session production goals.Achieve desired revenue and production results thru the leadership and motivation of employees.Implement and support company programs and promotion to help generate new pt client acquisition for optimum member base penetration.Facilitate integration of Personal Training products into point of sale presentations to maximize the number of orientation sessions scheduled and packages sold.Ensure Personal Training team follows proper procedures in session redemption.Oversee PT manager in ensuring all components of departmental objectives are satisfied.OperationsCoordinate and work within club support functions of Fitness Sales and Marketing Accounting Information Technology.Support personnel related problems or difficulties by following club procedure and documentation.Resolve member complaints in an expeditious and tactful manner following club procedure and documentation.Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.Ensure the club meets standards for cleanliness maintenance safety and security.Conduct weekly detailed inspection of the club with the Maintenance Manager utilizing cleaning checklist and forward information to appreciate staff.Ensure visible maintenance items are repaired promptly proper signage is posted and if possible out of service equipment removed from the floor.Reinforce to staff the cleanliness is everyones responsibility not just the maintenance staff.Ensure proper inventory of maintenance parts.Track completion of openingclosing checklists stage management repair & maintenance log locker log and cleaning checklist.Assist in the processingsubmission and approval of payroll.FinancialExhibit an understanding of budgets and income statements.Establish controls of expenses and purchasing of club supplies.Display an ability to keep expenses at or below budget.Demonstrate an ability to articulate variances in revenuesalesexpenses versus budget.LeadershipMotivationServe as a role model for employees.Communicate effectively by holding weekly and individual meeting with all key club personnel.Provide an inspirational environment that welcomes honest feed back from employees and takes action to ensure a quality working environment.Oversee support direct and develop department heads.Profit CentersIllustrate an ability to drive profit center revenue such as personal training retail etc…Monitor flagged check-ins to increase revenue and collections.Demonstrate an ability to increase revenue per member.MeetingsMonthly or Weekly Department MeetingsEmployee Training MeetingsDaily One Minute Meetings" with club staffDaily Personal Training Manager MeetingWeekly Club Management MeetingAnnual Performance EvaluationsAccountabilitiesImplement and support company programs and promotion to help generate new sales leads for optimum new membership growth.Oversees expense goals by managing payroll and general and administrative expenses.Ensure that the clubs meet Crunch standards for cleanliness maintenance safety security and physical plant operations.Keep current in knowledge of key competitors.Conduct frequent walk thrus.Measurement StandardsSuccessful management of all financial budgetary goals.Ensure standards of clubs cleanliness and customer service excellence.Demonstrate professionalism by leading by example.Membership retention.Timely completion of assigned tasks and projects.Follow all policies and procedures.Above description may be subject to change or alteration at any time. Compensation 45000.00 - 55000.00 per year Crunch Fitness is looking for energetic enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work fitness and fun Crunch Fitness is looking for energetic enthusiastic people that are passionate about health and fitness to join our team.Working at Crunch is more than a job its an opportunity to inspire others to reach their fitness goals. Our 'No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunchis a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment weight room full service locker rooms with showers tanning booths HydroMassage® bed and an extensive schedule of Crunchs signature classes including Zumba® BodyWeb with TRX® Yoga Body Sculpt Belly Butt and Thighs Bootcamp and more.