Membership Sales Associate

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Paid time off
• Vision insurance
• Employee discounts

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa St. Petersburg is seeking a membership sales associate. Our front desk associates are a critical link in ensuring that our customers' experience in-spa is nothing less than extraordinary!

Responsibilities:

• Provide excellent customer service to members and guests while fostering lasting relationships
• Detailed knowledge of spa services and enhancements
• Effectively communicate sales, promotions, and service options with clients
• Answer phones, schedule appointments, and upsell enhancements
• Conflict resolution
• Meet membership and gift card sales goals
• Attend membership training and webinars
• Ability to work alone and also with a team
• Assisting in overseeing the daily operations of the spa
• Light cleaning duties and laundry
• Punctuality and flexibility with hours, especially around holidays
• Maintain a positive and energetic attitude, no matter what!
• Perform various other duties as assigned

What's in it for you?

• Competitive Compensation- Hourly wage plus commission
• Contests- Do you want to put your sales skills to the test? See what we have in store!
• Ongoing Training- We are always learning and improving
• Flexible Hours- Whether you are working part-time or full-time
• Positive and Professional Work Environment- We strive to maintain a fun and engaging work environment. We hope you do too!
• Employee Discounts- Who wouldn't want discounts on massages and facials?

Qualifications:

• High school diploma
• Must be 18 years old or older
• Must be able to multi-task
• Organized, attention to detail, team player
• Basic computer skills
• Must be a strong team player with the ability to work independently with minimal supervision
• Sales experience 1+ years